Novotel Munich City 4 stars Show
Customer review rating (ALL Rating) 4.6/5 2,593 reviews DescriptionHotel locationAccess and transportROSENHEIMER PLATZRailway station 300 m / 0.19 mi 5 min walk ROSENHEIMER PLATZBus stop 300 m / 0.19 mi 5 min walk ISARTORBus stop 800 m / 0.5 mi 10 min walk ISARTORRailway station 800 m / 0.5 mi 10 min walk OSTBAHNHOFRailway station 1.5 km / 0.93 mi 20 min walk / 5 min drive HAUPTBANHOFRailway station 5 km / 3.11 mi 30 min walk / 10 min drive MUNICH/MUENCHENRailway station 5 km / 3.11 mi 30 min walk / 10 min drive DEMUC : MUNICHTRAIN + HOTEL GARE SNCF 5 km / 3.11 mi 30 min walk / 10 min drive MUC F.J. STRAUSSInt. airport 1 - full name 36 km / 22.37 mi 35 min drive MUCInt. airport 1 - IATA code 36 km / 22.37 mi 35 min drive Hotel servicesCheck-in from 03:00 PM - Check out up to 12:00 PM In summary On site
THE FLAVEIn THE FLAVE restaurant, everything revolves around the Munich food market! Every day we offer a varied and fresh selection to choose from. Whether you fancy a snack or something heartier, bread rolls are a satisfying treat at any time. Our accommodation(s)Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Room Standard Room with 1 double bed
Room Standard Room with 1 Double bed - New Construction
Room Standard Room with twin beds
Room Standard room with 1 double bed and sofa
Room Standard Room with 1 Double bed and Daybed - New Construction
Room Superior Business Room with 1 Double Bed
Room Superior Non Smoking Room with 1 double bed
Room Executive Room with 1 double bed and sofa
Room Executive Room with 1 Double bed and Sofa - New Construction
Room Classic Business Room with 1 Double bed and Desk - New Construction
Room MyRoom by Anne: Fernweh
Room MyRoom by Yvonne: A natural escape and fascination with the forest
Our guest reviewsBest Novotel in Munich ever ... Customer review rating 5.0/5 Frank S. Business - 10/24/2022 Confirmed reviews ALL Best overall service Best accommodation Best restaurant Best breakfast buffet Best pool Best burger Worst underground parking Sehr geehrter Herr S., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City zu bewerten. Über die maximale Punktezahl in fast allen Kategorien freue ich mich sehr. Es ist schön, dass Sie sich bei uns so wohl gefühlt haben und Ihnen u.a. Zimmer, Gastronomie und Wellnessbereich zugesagt haben. So soll es sein. Besonders wichtig ist uns, dass Sie mit unserem Service zufrieden waren. Deshalb haben uns die guten Noten in dieser Kategorie sowie Ihr explizites Lob besonders gefreut. Beides habe ich gerne an mein Team weitergeben. Wir alle hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit besten Grüßen, Ihr Rafael D. Fröhlich General Manager All great Customer review rating 4.5/5 Luis R. Business - 10/24/2022 Confirmed reviews ALL First time staying, it was a great experience, i did late checking without notice and very early checkout, the staff was always fantastic Dear Mr R. URQUIA, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your "first" positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager Good service Customer review rating 4.5/5 Jennifer Business - 10/23/2022 Confirmed reviews ALL Reception service is good Room is clean and nice Breakfast is good Dear Ms T., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the room, the breakfast and the front desk staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager Very clean hotel and nice staff Customer review rating 3.5/5 Tomb Business - 10/23/2022 Confirmed reviews ALL Very clean hotel with a modern finish, however very hot with A/C not seemingly working Dear Mr B., I am sorry that the room temperature was not comfortable for you, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City. We would be honored to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager Well located. Customer review rating 3.5/5 Anonymous Families - 10/23/2022 Confirmed reviews ALL Centrally located. Convenience. Front desk staffs are very helpful. Lots of choices in the breakfast buffet. Room Service still has room to improve. Bedsheet was not clean but remained unchanged. Glasses and mugs in the rooms were chipped and not replaced. Overall cleanliness in the room has yet to improve. Dear Ms C., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the room service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager In partnership with TripAdvisor Web-users ratingOther web-users rate our hotel
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