The Core Rules of Netiquette by Virginia Shea Show
The following 10 rules and reminders for online communication and behaviour have been summarized from Virginia Shea's book, Netiquette. Rule 1: Remember the human Remember that behind every screen is a human being with independent thoughts and feelings. It is easy to misunderstand or be rude to others when you are not interacting with them in person. Before clicking send or post, ask yourself: Would you say it to the person's face? Rule 2: Adhere to the same standards of behavior as in "real life" This rule is a reminder that the ethical standards and laws that govern our society extend to cyberspace as well. This includes harrassment and bullying, copyright regulations, and privacy. Rule 3: Know where you are in cyberspace Different environments require different behaviour. The way we interact with our friends, for example, may not be acceptable in a school or work situation. This principle extends to online environments as well. Comments that are acceptable on Facebook, for instance, may be considered inappropriate on a professional networking site such as LinkedIn. Rule 4: Respect other people's time and bandwidth In this rule, "bandwidth" is synonymous with "time." When you send and email or post on a discussion board, keep your comments brief and relevant to the environment or situation. Rule 5: Make yourself look good online There are many positive aspects about the Internet, including the ability to remain anonymous. This rule is a reminder not to allow this aspect of the Internet influence how you communicate. Pay attention to your grammar, spelling and word choices as well as the overall content and truthfulness of your writing, as this is what others are using to judge you. Rule 6: Share expert knowledge The Internet is a great platform for sharing good information. However, it can also be used to spread misinformation and distortions. If you hold a lot of knowledge about a certain topic or subject, don't be afraid to share it online in a manner that is helpful and accurate. Rule 7: Help keep flame wars under control "Flaming" refers to verbal disagreements that occur between users in contexts such as message boards. They are often a result of strongly held opinions and emotions. As in rule 4, do not monopolize online discussion with long or offensive commentary. Rule 8: Respect other people's privacy The Internet is an open forum. Remember not to share information about others that could get them -- or yourself -- into trouble, both personally and professionally. Rule 9: Don't abuse your power This rule is intended for those who carry more power on the Internet as experts, designers, system administrators or even hackers. Power should always be used responsibly and not to harm or take advantage of those who are less powerful or knowledgeable. Rule 10: Be forgiving of other people's mistakes Give other users the benefit of the doubt and consider that they may come from a different background or have less experience on the Internet. Do not be rude when you encounter someone's mistake -- always respond with courteousy and respect. What is social media?Social media is a collective term for websites and applications that focus on communication, community-based input, interaction, content-sharing and collaboration. People use social media to stay in touch and interact with friends, family and various communities. Businesses use social applications to market and promote their products and track customer concerns. Business-to-consumer websites include social components, such as comment fields for users. Various tools help businesses track, measure and analyze the attention the company gets from social media, including brand perception and customer insight. Social media has enormous traction globally. Mobile applications make these platforms easily accessible. Some popular examples of general social media platforms include Twitter, Facebook and LinkedIn. What are the business applications of social media?In business, social media is used to market products, promote brands, connect to customers and foster new business. As a communication platform, social media promotes customer feedback and makes it easy for customers to share their experiences with a company. Businesses can respond quickly to positive and negative feedback, address customer problems and maintain or rebuild customer confidence. Social media is also used for crowdsourcing. That's the practice of using social networking to gather knowledge, goods or services. Companies use crowdsourcing to get ideas from employees, customers and the general public for improving products or developing future products or services. What some popular social media platforms provide and their target enterprise usesExamples of business to business (B2B) applications include the following:
What are the benefits of social media?Social media provides several benefits, including the following:
What are the challenges of social media?Social media can also pose challenges to individual users, in the following ways:
Businesses face similar and unique social media challenges.
What are enterprise social media best practices?It is important for companies to have a social media strategy and establish social media goals. These help to build trust, educate their target audience and create brand awareness. They also enable real people to find and learn about a business. Here are some social media social media best practices for companies to follow:
What are the different types of social media?The four main categories of social platforms are these:
What are examples of social media?Here are some examples of popular web-based social media platforms:
The takeawaySocial media is everywhere. Individuals and businesses of all sizes and types use it. It's a critical resource for engaging with customers, getting customer feedback and expanding company visibility. An effective social strategy can enhance an organization's reputation and build trust and awareness among a growing network of connections. While some are more tailored to B2B promotion, no platforms are off limits. This was last updated in September 2021 Continue Reading About social media
What type of communication is faceFace-to-face communication is when two or more people interact and communicate while visible to one another. This might be a physical, in-person conversation, or it could be in a virtual setting. Face-to-face communication is often more effective than written or audio-only conversations.
What do you call a method used by people to communicate from one person to another?Verbal communication occurs when we engage in speaking with others. It can be face-to-face, over the telephone, via Skype or Zoom, etc. Some verbal engagements are informal, such as chatting with a friend over coffee or in the office kitchen, while others are more formal, such as a scheduled meeting.
What is faceFace-to-face feedback can be formal or informal, received from tutors or peers and take place within class (e.g. discussions, peer review activity) or outside class (e.g. staff office hours, within groupwork and learning sets). This leaflet focuses on formal feedback from tutors.
When two people are conversing directly to one another it is called?Dialogue is a cooperative, two-way conversation. The goal is for participants to exchange information and build relationships with one another.
What is the term used in referring to the reply of the receiver to the message?Feedback is the final link in the chain of the communication process. After receiving a message, the receiver responds in some way and signals that response to the sender. The signal may take the form of a spoken comment, a long sigh, a written message, a smile, or some other action.
What are the other terms that can be used in referring to the sender of the message?How Do We Communicate?. Source. The "source" is the sender of the message – in other words, you! ... . Encoding. ... . Channel. ... . Decoding. ... . Receiver.. |