Which of the following would not be included as a cost of service for an airline

Membership Program

• Asiana Club is the Frequent Flyer Program offered by Asiana Airlines, and is based on Asiana Club Miles. If you are a member of Asiana Club, you will accumulate Asiana Club Miles whenever you fly with Asiana Airlines or one of our partners, and the miles you accumulate can be used for Flight Awards.

Membership Program

• Upon joining Asiana Club, you will become a Silver member (general member) and you will be upgraded to Gold, Diamond, Diamond Plus, and Platinum Membership according to the number of flights taken and Asiana Affiliate Card records.
  More benefits are offered at the higher membership levels.

• Silver
• Gold
• Diamond
• Diamond Plus
• Platinum

Silver

• If you join Asiana Club, you gain the status of Silver Membership. If you board flights of Asiana Airlines and Star Alliance or use the services of one of our partners, including credit card companies, hotels and car rental, you may earn miles.
• Elite Membership Benefits

Terms and Conditions of Membership Agreement

• Anyone may join Asiana Club.
  Children under the age of 12 are registered as Magic Miles Member, and this status is automatically changed to Silver Membership status when the child turns 12.

• Accumulated miles can be used for bonus ticket purchases and seat upgrades.
• Diverse benefits can be used and miles can be accumulated through partners.
• The Asiana Club e-newsletter regularly notifies members of their mileage status, while providing Asiana news and event news.
• To subscribe, please register your e-mail address at the website or an Asiana Club Service Center.
• The miles that you earn are valid for ten years from the date of boarding or the date of accumulation

Magic Miles

This program is for children under 12. Miles can be earned by boarding on Asiana Airlines and its partner airlines and it can be used for purchasing bonus tickets.

Membership Guide

Magic Miles Members are automatically changed to Silver Members when the members turn 12.

The boarding performance of Magic Miles Members is not reflected in the Elite membership promotion, and a child is eligible for Elite membership promotion after acquiring Silver Membership (age 12).

Magic Miles Members will earn 75% miles of adults’ passenger miles and when purchasing bonus tickets, 75% of miles will be redeemed.

Subscription

Join

There is no age limit for Asiana Club Members. Children under the age of 12 are classified as Magic Miles members.

Asiana Club has no registration fee or annual membership fee.

On-line Once you join our membership, you can find your digital membership card on our PC or mobile website (flyasiana.com / m.flyasiana.com) or on the Asiana mobile application

• Website

• Mobile website

• Application App

Off-lineYou can also join the Asiana Club by filling in the Membership subscription form found at branches of Asiana Airlines and airport branches.

• 1Visit our regional offices/airport offices

• 2Subscription form
  

Gold

• Asiana Club Gold Members are granted Star Alliance Silver Membership, and a number of special benefits are provided, including use of the exclusive check-in counter. Gold Members can accumulate miles whenever they board flights of Asiana Airlines and Star Alliance and use the services of partners including credit card companies, hotels and car rental services, and can use the miles for flight trips using Asiana Airlines and Star Alliance partners. The miles can also be used for services of Asiana Airlines partners, including theaters, resorts and online duty-free shops.
• Elite Membership Benefits

Terms and Conditions of Membership Agreement

• Qualification
• If any of the following conditions have been met during the 24-month period starting from the base date
  • 1) 20,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 30 flights with Asiana Airlines
  • 3) 20,000 total miles accrued (with at least 15,000 miles should be earn by Asiana Airlines and Star Alliance flight mileage when combined with Asiana affiliate card records)
• Eligibility Maintenance Requirements
• If any of the following conditions have been met during the 24-month period from the base date
  • 1) 15,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 20 flights with Asiana Airlines
  • 3) 15,000 total miles accrued (with at least 10,000 miles should be earn by Asiana Airlines and Star Alliance flight mileage when combined with Asiana affiliate card records)
• Base Date* :November 1 every even year for members who joined Asiana Club on or before September 30, 2008
  Date of subscription for members who joined Asiana Club on or after October 1, 2008
• Qualification Period
  • Elite Membership is granted based on the number of flights and Asiana Affiliate Card records over the 24-month period from the base date.
  • If you satisfy the standard in the 24 months, early membership promotion is granted. The Elite membership status is maintained for the period of the early promotion and an additional 24 months.
  • When the eligibility maintenance period expires, the new membership class is determined by the number of flights taken and Asiana affiliate card records over the previous 24 months. The number of flights taken and Asiana affiliate card records during the early upgrade period are not included when evaluating membership eligibility.
  • * The number of flights boarded is based on the “boarding date” and Asiana affiliate card records are based on the “accrual date” when calculated in the membership eligibility evaluation. Elite Membership upgrade will be carried out the day after you meet the Elite Membership upgrade requirements.

• Priority for Waiting Reservations
• If you are waiting due to a plane being fully booked, your reservation will be confirmed as a priority when there is an unoccupied seat
• Asiana Club e-Newsletter
• The Asiana Club e-newsletter regularly notifies members of their mileage status, while providing Asiana news and event news. To subscribe, please register your e-mail address at the website or an Asiana Club Service Center.

• Dedicated Check-in Counter
• Regardless of your seat class, Gold Members can use the Counter for Gold Members at the airport.
• Priority Baggage Processing
• Baggage of Gold Members is processed as a priority at the point of check-in, so Gold Members can promptly claim their baggage at the destination. This service is offered on Asiana Airlines flights only.
• Additional Free Baggage Allowances
• Gold Members can use the following additional free baggage allowances. This service is offered on Asiana Airlines flights only.
• Priority for Waiting
• Gold Members will have the first priority for unoccupied seats if being in a queue for ticketing. This benefit is not valid for international Flight Awards.

• Bonus Miles (5%) for Elite Members
• Bonus miles are accumulated at the point of boarding an Asiana Airlines flights, but these are not reflected in the membership status review.
• Bonus miles are accumulated only at the point of boarding flights operated by Asiana Airlines. Bonus miles are not accumulated when boarding codeshare flights or flights of other airlines due to abnormal flight operation.
• Miles are also earned based on TPM if you board First Class or Business Class. You may earn miles for the Economy Class based on the reservation class.
• Coupons for Lounge Use (2 Coupons)
• This coupon is valid for the member, and a passenger accompanying the member and traveling on a regular flight of Asiana Airlines may use the lounge upon presenting an additional coupon.
• The coupon for lounge use is valid for one year from the date of promotion.

Diamond

• Asiana Club Diamond Members are granted Star Alliance Gold Membership, and a number of special benefits are provided, including use of the dedicated check-in counter, priority baggage processing and use of airport lounges of Star Alliance partners. Diamond Members can accumulate miles whenever they board flights of Asiana Airlines and Star Alliance and use the services of partners including credit card companies, hotels and car rental services, and can use the miles for flight trips using Asiana Airlines and Star Alliance partners. The miles can also be used for services of Asiana Airlines partners, including theaters, resorts and online duty-free shops.
• Elite Membership Benefits

Terms and Conditions of Membership Agreement

• Qualification
• If any of the following conditions have been met during the 24-month period from the base date
  • 1) 40,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 50 flights with Asiana Airlines
  • 3) 40,000 total miles accrued (when Asiana Airlines and Star Alliance flight mileage is over 30,000 and combined with Asiana affiliate card records)
• Eligibility Maintenance Requirements
• If any of the following conditions have been met during the 24-month period from the base date
  • 1) 30,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 30 flights with Asiana Airlines
  • 3) 30,000 total miles accrued (when Asiana Airlines and Star Alliance flight mileage is over 20,000 and combined with Asiana affiliate card records)
• Base Date* :November 1 every even year for members who joined Asiana Club on or before September 30, 2008
  Date of subscription for members who joined Asiana Club on or after October 1, 2008
• Qualification Period
  • Elite Membership is granted based on the number of flights and Asiana Affiliate Card records over the 24-month period from the base date.
  • If you satisfy the standard in the 24 months, early membership promotion is granted. The Elite membership status is maintained for the period of the early promotion and an additional 24 months.
  • When the eligibility maintenance period expires, the new membership class is determined by the number of flights taken and Asiana affiliate card records over the previous 24 months. The number of flights taken and Asiana affiliate card records during the early upgrade period are not included when evaluating membership eligibility.
  • * The number of flights boarded is based on the “boarding date” and Asiana affiliate card records are based on the “accrual date” when calculated in the membership eligibility evaluation. Elite Membership upgrade will be carried out the day after you meet the Elite Membership upgrade requirements.

• Priority for Waiting Reservations
• If you are waiting due to a plane being fully booked, your reservation will be confirmed as a priority when there is an unoccupied seat.
• Asiana Club e-Newsletter
• The Asiana Club e-newsletter regularly notifies members of their mileage status, while providing Asiana news and event news. To subscribe, please register your e-mail address at the website or an Asiana Club Service Center.
• Purchasing bonus tickets for non- family members which was previously available for Diamond members has been changed only to “ eligible family members” as of November 7, 2014. However, miles earned before November 6, 2014 are transferable for issuance of bonus tickets for third parties if the members maintain Diamond or higher membership status and have sufficient miles.

• Dedicated Check-in Counter
• Regardless of your seat class, Diamond Members may use the Counter for Diamond Members (or the Business Class Counter if no Counter for Diamond Members is available) at the airport.
• Priority Baggage Processing
• The baggage of Diamond Members is processed at point of check-in as a priority, so Diamond Members can claim their baggage promptly at the destination.
• Additional Free Baggage Allowances
• Diamond Members can use the following additional free baggage allowances. When boarding a Star Alliance flight, the maximum weight may differ according to the policy of the individual Star Alliance airline
• * When boarding economy class Gold benefits (One 9 kg piece free) Choice of benefits is available.
• Lounge Use
• A Diamond Member and one accompanying passenger may use Asiana Lounges and Star Alliance Lounges at home or abroad. However, all members and companions must have boarded the same flight for both Asiana Airlines routes and Star Alliance routes and companion must have traveled together, and present the Diamond Membership Card and the boarding pass of the Asiana Airlines flight or the Star Alliance flight when entering the lounge. The boarding pass of the Asiana Airlines flight or Star Alliance flight must be presented. Lounge service is not available at some airports.
• Priority for Waiting
• If a Diamond Member is waiting at the airport without making a reservation, a seat will be allocated as a priority. This benefit is not applicable to flight awards.

• Bonus Miles for Elite Members (10%)
• Additionally provided at point of boarding Asiana Airlines flights, and not reflected in the membership status review.
• Bonus miles are earned only at the point of boarding flights operated by Asiana Airlines. Bonus miles are not earned when boarding codeshare flights or flights of other airlines due to abnormal flight operation.
• Additional miles are also earned based on TPM when boarding First Class or Business Class. Miles for Economy Class are earned according to the fare or the class of reservation.
• Validity of Earned Miles (12 Years)
• Miles earned by boarding flights are valid from the date of boarding, and other miles are valid from the date of accumulation.

Diamond Plus

• Asiana Club Diamond Members are granted Star Alliance Gold Membership, which comes with a number of special benefits including the use of the dedicated check-in counter, priority baggage processing and use of airport lounges of Star Alliance partners. Diamond Members can accumulate miles whenever they board flights of Asiana Airlines and Star Alliance and use the services of partners such as credit card companies, hotels and car rental services and can use these miles for flights with Asiana Airlines and Star Alliance partners. The miles can also be used to enjoy the services of Asiana Airlines partners, including theaters, resorts and online duty-free shops.
• Elite Membership Benefits

Terms and Conditions of Membership AgreementTerm of Membership Status - 24 months

• Qualifications
• If any of the following conditions have been met during the 24-month period from the base date
  • 1) 100,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 100 flights with Asiana Airlines
  • 3) 100,000 total miles accrued (when Asiana Airlines and Star Alliance flight mileage is over 75,000 and combined with Asiana affiliate card records)
• Eligibility Maintenance Requirements
• If any of the following conditions have been met during the 24-month period from the base date
  • 1) 70,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 60 flights with Asiana Airlines
  • 3) 75,000 total miles accrued (when Asiana Airlines and Star Alliance flight mileage is over 50,000 and combined with Asiana affiliate card records)
• Base Date* :November 1 every even year for members who joined Asiana Club on or before September 30, 2008
  Date of subscription for members who joined Asiana Club on or after October 1, 2008
• Qualification Period
  • Elite Membership is granted based on the number of flights and Asiana Affiliate Card records over the 24-month period from the base date.
  • If you satisfy the standard in the 24 months, early membership promotion is granted. The Elite membership status is maintained for the period of the early promotion and an additional 24 months.
  • When the eligibility maintenance period expires, the new membership class is determined by the number of flights taken and Asiana affiliate card records over the previous 24 months. The number of flights taken and Asiana affiliate card records during the early upgrade period are not included when evaluating membership eligibility.
  • * The number of flights boarded is based on the “boarding date” and Asiana affiliate card records are based on the “accrual date” when calculated in the membership eligibility evaluation. Elite Membership upgrade will be carried out the day after you meet the Elite Membership upgrade requirements.

• Qualifications
• If any of the following conditions have been met since the first day of enrollment
  • 1) 500,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 500 flights with Asiana Airlines
• Qualification Period
• Lifelong
• * Elite membership status is valid from the day after the date on which Elite membership standards are satisfied.

• Priority for Waiting Reservations
• If you are waiting due to a plane being fully booked, your reservation will be confirmed as a priority when there is an unoccupied seat.
• Exemption of Additional Miles Redemption during the High-Peak Season
• If you are traveling in the high-peak season, you can travel without the redemption of additional miles. This is applicable to mileage redemption from a Diamond Plus Membership Account.
• Asiana Club e-Newsletter
• The Asiana Club e-newsletter regularly notifies members of their mileage status, while providing Asiana news and event news. To subscribe, please register your e-mail address at the website or an Asiana Club Service Center.
• Purchasing bonus tickets for non- family members which was previously available for Diamond members has been changed only to “ eligible family members” as of November 7, 2014. However, miles earned before November 6, 2014 are transferable for issuance of bonus tickets for third parties if the members maintain Diamond or higher membership status and have sufficient miles.

• Use of the Dedicated Check-in Counter
• Diamond Plus Members may use the check-in counter for a higher class than the ticket class, and Diamond Plus Members who have earned 500,000 miles or boarded 500 flights from the date of subscription may use the counter for the highest class. Use of the Business Class Counter may be restricted at some airports due to local conditions.
• Priority Baggage Processing
• The baggage of Diamond Plus Members is processed at point of check-in as a priority, so Diamond Plus Members can claim their baggage promptly at the destination.
• Additional Free Baggage Allowances
• Diamond Plus Members can use the following additional free baggage allowances. When boarding a Star Alliance flight, the maximum weight may differ according to the policy of the individual Star Alliance airline.
• * When boarding economy class Gold benefits (One 9 kg piece free) Choice of benefits is available.
• Lounge Use
• A Diamond Plus Member and one accompanying passenger may use Asiana Lounges and Star Alliance Lounges at home or abroad. However, all members and companions must have boarded the same flight for both Asiana Airlines routes and Star Alliance routes and companion must have traveled together, and present the Diamond Plus Membership Card and the boarding pass of the Asiana Airlines or Star Alliance flight upon entering the lounge. The boarding pass for the Asiana Airlines flight or Star Alliance flight must be presented. Lounge service is not available at some airports.

• * Overseas Lounge (Star Alliance Partner Lounges and Contracted Lounges): Use of Star Alliance Gold (Business) Lounge Regardless of Class.
• * Starting July 1, 2018, elite members may use the highest class lounges at Incheon International Airport only when traveling on regular flights operated by Asiana Airlines.

• Priority for Waiting
• When there is a spare seat on a flight, Diamond Plus members waiting at the airport without a reservation have priority seat assignment. This service does not apply to international flight mileage tickets.

• Bonus Miles for Elite Members (15%)
• Bonus miles are accumulated upon boarding Asiana Airlines flights, and are not reflected in the membership status review.
• The additional miles are also accumulated based on TPM when boarding First Class or Business Class. Miles for Economy Class are accumulated according to the fare or the class of reservation.
• Provision of two discount coupons (mileage redemption coupons)
• Following the date of being upgraded to 'Diamond Plus' member (lifetime membership), two discount coupons will be provided if accumulating 100,000 miles when using Asiana Airlines and Star Alliance or if boarding Asiana flights 100 times for every 24 months.
• You have the option of redeeming 10,000 miles to issue award tickets for Asiana flights or getting a 50% discount for seat upgrades. It is not possible to transfer miles to others.
• Award tickets can be issued from your own account by redeeming the miles you have earned or using the aggregated miles of family members.
• Discount coupons are valid for one year from the date of membership upgrade.
• Validity of Accumulated Miles (12 Years)
• Miles accumulated by boarding flights are valid from the date of boarding, and other miles are valid from the date of accumulation.

Platinum

• Asiana Club Platinum Members are given Star Alliance Gold Membership, which includes a number of special benefits including use of the dedicated check-in counter, priority baggage processing and use of airport lounges of Star Alliance partners. Platinum Members can accumulate miles whenever they board Asiana Airlines and Star Alliance flights or use the services of partners including credit card companies, hotels and car rental services, and can use the miles for flights on Asiana Airlines and Star Alliance partners. The miles can also be used for services of Asiana Airlines partners including theaters, resorts and online duty-free shops.
• Elite Membership Benefits

Terms and Conditions of Membership Agreement

• Qualification
• If any of the following conditions have been met since the first day of enrollment
  • 1) 1,000,000 miles accrued on Asiana Airlines and Star Alliance flights
  • 2) 1,000 flights with Asiana Airlines
• Qualification Period
• Lifetime
• * Elite membership status is valid from the day after the date on which Elite membership standards are satisfied.

• Priority for Waiting Reservations
• If you are waiting due to a plane being fully booked, your reservation will be confirmed as a priority when there is an unoccupied seat
• Exemption of Additional Miles Redemption during the High-Peak Season
• If you are traveling in the high-peak season, you can travel without the redemption of additional miles. This is applicable to mileage redemption from a Diamond Plus Membership Account.
• Asiana Club e-Newsletter
• The Asiana Club e-newsletter regularly notifies members of their mileage status, while providing Asiana news and event news. To subscribe, please register your e-mail address at the website or an Asiana Club Service Center.
• Purchasing bonus tickets for non- family members which was previously available for Diamond members has been changed only to “ eligible family members” as of November 7, 2014. However, miles earned before November 6, 2014 are transferable for issuance of bonus tickets for third parties if the members maintain Diamond or higher membership status and have sufficient miles.

• Dedicated Check-in Counter
• Regardless of your seat class, Platinum Members may use the Counter for First Class or the the highest check-in counter at the airport.
• Priority Baggage Processing
• Platinum Members' baggage is processed at point of check-in as a priority, so Platinum Members can claim their baggage promptly at the destination.
• Additional Free Baggage Allowances
• Platinum Members can use the following additional free baggage allowances. When boarding a Star Alliance flight, the maximum weight may differ according to the policy of the individual Star Alliance airline.
• * When boarding economy class Gold benefits (One 9 kg piece free) Choice of benefits is available.
• Lounge Use
• A Platinum Member and one accompanying passenger may use Asiana Lounges and Star Alliance Lounges at home or abroad. However, all members and companions must have boarded the same flight for both Asiana Airlines routes and Star Alliance routes and companion must have traveled together, and present the Platinum Membership Card and the boarding pass of the Asiana Airlines or Star Alliance flight upon entering the lounge. * The boarding pass for the Asiana Airlines flight or Star Alliance flight must be presented. Lounge service is not available at some airports.

• * Effective July 1, 2018, Elite members may use the highest class lounge at Incheon International Airport only when traveling on regular flights operated by Asiana Airlines.

• Express Boarding
• Platinum Members receive express boarding benefit regardless of the seat class on Asiana Airlines.
• Priority for Waiting
• When there is a spare seat on a flight, Diamond Plus members waiting at the airport without a reservation have priority seat assignment. This service does not apply to international flight mileage tickets.

• Additional Miles for Elite Members (20%)
• Additionally provided at point of boarding Asiana Airlines flights, and not reflected in the membership status review.
• Bonus miles are accumulated only at the point of boarding flights operated by Asiana Airlines. Bonus miles are not accumulated when boarding codeshare flights or flights of other airlines due to abnormal flight operation.
• Additional miles are also accumulated based on TPM when boarding First Class or Business Class. Miles for the Economy Class are accumulated according to the fare or the class of reservation.
• Redeemed Miles Discount Coupons are provided whenever boarding 100,000 Asiana Airlines miles after Membership Status is upgraded (2 coupons)
• This coupon can be used for a 10,000 miles discount on Fliight Awards purchases or a 50% discount for seat upgrades on flights operated by Asiana Airlines, and cannot be transferred to a third party.
• The discount coupon is valid for a year from the date of issuance.
• Validity of Accumulated Miles (12 Years)
• Miles accumulated by boarding flights are valid from the date of boarding, and other miles are valid from the date of accumulation.

General Terms and Conditions of Asiana Club

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Examples of additional free baggage allowance

Based on Economy Class for U.S. routes

23 kg(50lbs) + 23kg(50lbs) + 9kg(19lbs)

Free baggage allowance for Economy Class: 2 pieces (max. 23 kg per piece)
+ additional baggage allowance for Gold member: 9 kg

= total baggage allowance: 23 kg x 1 piece, 32 kg x 1 piece

Based on Economy Class for non-U.S. routes

23kg(50lbs) + 9kg(19lbs)

Free baggage allowance for Economy Class: 1 piece (max. 23 kg per piece)
+ additional baggage allowance for Gold member: 9 kg

= total baggage allowance: 32 kg x 1 piece

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Examples of additional free baggage allowance

Based on Economy Class for U.S. routes

23 kg 23 kg + 23 kg

Free baggage allowance for Economy Class: 2 pieces (max. 23 kg per piece)
+ additional baggage allowance for Diamond member: 1 piece (23 kg)

= total baggage allowance: 23 kg x 3 pieces

Based on Business Class for non-U.S. routes

32 kg 32 kg + 32 kg

Free baggage allowance for Business Class: 2 pieces (max. 32 kg per piece)
+ additional baggage allowance for Diamond member: 1 piece (32 kg)

= total baggage allowance: 32 kg x 3 pieces

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Examples of additional free baggage allowance

Based on Business Class for U.S. routes

32 kg 32 kg + 32 kg

Free baggage allowance for Business Class: 2 pieces (max. 32 kg per piece)
+ additional baggage allowance for Diamond Plus member: 1 piece (max. 32 kg per piece)

= total baggage allowance: 32 kg x 3 pieces

Based on Business Class for non-U.S. routes

32 kg 32 kg + 32 kg

Free baggage allowance for Business Class: 2 pieces (max. 32 kg per piece)
+additional baggage allowance for Diamond Plus member: 1 piece (max. 32 kg per piece)

= total baggage allowance: 32 kg x 3 pieces

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Examples of additional free baggage allowance

Based on Business Class for U.S. routes

32 kg 32 kg + 32 kg

Free baggage allowance for Business Class: 2 pieces (max. 32 kg per piece)
+ additional baggage allowance for Platinum member: 1 piece (max. 32 kg per piece)

= total baggage allowance: 32 kg x 3 pieces

Based on Business Class for non-U.S. routes

32 kg 32 kg + 32 kg

Free baggage allowance for Business Class: 2 pieces (max. 32 kg per piece)
+ additional baggage allowance for Platinum member: 1 piece (max. 32 kg per piece)

= total baggage allowance: 32 kg x 3 pieces

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