Which of the following personality traits describes a person who is poised, calm, and secure?

The overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the organization will provide in return.

What the individual provides to the organization. (Effort, skills, ability, time, loyalty, etc.).

What the organization provides to the individual. (Pay, career opportunities, job security, status, etc.).  

The extent to which the contributions made by the individual match the inducements offered by the organization. Seldom perfectly achieved: org selection imperfect, people and org changes, each person unique.

Personal attributes that vary from one person to another. (physical, psychological, or emotional)

The relatively stable set of psychological and behavioral attributes that distinguish one person from another. 

The "Big Five" personality traits

A popular personality framework based on five key traits: Agreeableness, Conscientiousness, Negative Emotionality, Extraversion, and Openness.

From Big Five, refers to a person's ability to get along with others. High agreeableness is better.

From Big Five, refers to the number of goals on which a person focuses. High conscientiousness is better (more focused and organized).

From Big Five, extent to which a person is poised, calm, resilient, and secure. Low negative e From Big Five motionality is better. 

From Big Five, refers to a person's comfort level with relationships. Higher is better.

From Big Five, refers to a person's rigidity of beliefs an range of interests. Higher is better.

Personality framework based on work by Carl Jung. Uses four general dimensions: Extraversion/Introversion, Sensing/Intuition, Thinking/Feeling, and Judging/Perceiving.

Extraversion/Introversion

Extraversion: Gets energy from people Introversion: Gets energy from solitude

Sensing: likes concrete things Intuition: likes abstract things

Thinking: decisions based on logic and reason Feeling: decisions based on feelings and emotions

Judging: enjoys finishing Perceiving: enjoys the process and open-ended situations.

Personality trait. The degree to which an individual believes that his or her behavior has a direct impact on the consequences of that behavior. Internal locus of control: believe that what they do has the most influence on what happens to them. External locus on control: Believes outside forces have more effect on them.

Personality trait. An individual's beliefs about his/her capabilities to perform a task. High: can do it. Low: can't do it.

Personality trait. The extent to which an individual believes that power and status differences are appropriate within hierarchical social systems like organizations. 

Personality trait. Named after Niccolo Machiavelli (1700s Italian political philosopher, book: The Prince). Describes behavior directed at gaining power and controlling the behavior of others.

The extent to which a person believes that he or she is a worthwhile and deserving individual.

The degree to which an individual is willing to take chances and make risky decisions.

Emotional Intelligence (EQ)

The extent to which people are self-aware, manage their emotions, motivate themselves, express empathy for others, and possess social skills.

Part of EQ, refers to a person's capacity forbeing aware ofhow they are feeling.

Part of EQ, refers to a person's capacities to balance anxiety, fear, and anger.

Part of EQ, refers to a person's ability to remain optinistic and to continue striving in the face of setbaks, barriers, and failure.

Part of EQ, refers to a person's ability to understand how others are feeling(w/o being told). 

Part of EQ, refers to a person's ability to get along with others and to establish positive relationships.

Complexes of beliefs and feelings that people have about specific ideas, situations, or other people. Affective component: reflects feelings and emotions toward situations. Cognative component: derived from knowledge of the situation. Intentional componet: reflects how the person expects to behave toward the situation.

Caused when an individual has conflicting attitudes (all three don't match).

Job Satisfaction/dissatisfaction

An attitude that reflects he extent to which an individual is gratified by or fulfilled by his/her work.

Organizational Commitment

An attitude that reflects an individual's identification with and attachment to the organization itself.

A tendency to be relatively upbeat and optimistic, have an overall sense of well-being, see things in a positive light, and seem to be in a good mood.

A tendency to be generally downbeat and pessimistic, see things in a negative way, and seem to be in a bad mood.

The set of processes by which an individual becomes aware of and interprets information about the environment.

The process of screening out information that we are uncomfortable with or that contradict our beliefs.

The process of categorizing or labeling people on the basis of a single attribute.

The process of observing behavior and attributing causes to it.

Basic Framework for Attribution

Consensus: The extent to which other people in the same situation behave the same way Consistency: the extent to which the same person behaves in the same way at different times Distinctiveness: The extent to which the same person behaves the same way in other situations.

An individual's response to a strong stimulas, which is called a stressor.

General Adaptation Syndrome (GAS)

General cycle of the stress process. 1: Alarm 2: Resistance 3: Exhaustion

Individuals who are extremely competitive, very devoted to work, and have a strong sense of time urgency.

Individuals who are less competitive, less devoted to work, and have a weaker sense of time urgency.

1: Task Demands (associated with job itself) 2: Physical Demands (associated with the job setting) 3: Role Demands (associated with expected behaviors in a position) 4: Interpersonal Demands (associated with relationships in organization)

A feeling of exhaustion that may develop when someone experiences too much stress for an extended period of time.

1: Exercise
2: Relaxation 3: Time Management 4: Support Groups

The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas.

Divergent and Covergent thinking

Divergent: skill to see differences among situations Covergent: skill to see similarities among situations

1: Preparation (education/training) 2: Incubation (a time to have less intense conscious concentration on ideas) 3: Insight (a breakthrough to see a new understanding) 4: Verification (determining validity of the insight)

A pattern of action by the members of an organization that directly or indirectly influences organizational effectiveness.

The total set of work-related behaviors that the organization expects the individual to display.

When an individual does not show up for work.

When people quit their jobs.

Organizational Citizenship

The behavior of individuals that make a positive overall contribution to the organization.

Those that detract from organizational performance. (Theft, sabotage, sexual and racial harassment, politicized behavior, intentionally misleading others, spreading malicious rumors, and violence)

Which of the big five personality traits refers to a person's ability to get along?

Which of the big five personality traits refer to a person's comfort level with relationships?

Which personality trait refers to the extent to which a person likes to be with other people?

Is a personality factor that characterizes one as calm self confident and secure?