Which of the following is not one of the four main classifications for collaboration tools identified by the Space Time tool matrix?

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Which of the following would you use in order to determine which of your suppliers has the best and worst records for keeping to your production schedule?
Which of the following is not a reason for the increased business focus on collaboration and teamwork?
What is Technology as a Collaborative tools?
What is online collaboration Technology?

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Question	Answer
______ allows you to communicate with avatars using text messaging.	A virtual world
In ________, digital technology and the internet are used to execute the major business processes in the enterprise.	e-business
FWO's use of Sharepoint for project management is an example of using information systems to achieve which business objective?	Improved decision making
You've been hired by a non-profit agency to implement a system to handle their donations.	TPS with MIS capabilities
_______ is a collaboration tool that supports remote (different place) synchronous (same time) collaboration.	Video conferencing
Identifying customers is a business process handled by the human resources function.	False
If your main supplier was late in delivering goods, which type of system would you use to update your production schedule?	TPS
Which of the following is a firm's CPO responsible for?	Ensuring that the company complies with the existing data privacy laws
An organization's MIS and DSS supply an ESS with summarized information.	True
Non-typical business problems with causes and effects that are rapidly changing are typically handled by which type of information system?	DSS
A key word in social business is "conversations."	True
A _______ is a senior manager who oversees the use of IT in the firm.	CIO
Production tasks are coordinated through the use of social networks in social businesses.	False
DSS uses internal information as well as information from external sources.	True
Which of the following is not a business benefit of collaboration?	Improved compliance with government regulations
The _________ function is responsible for identifying customers.	Sales and marketing
Which of the following is the greatest obstacle in enabling collaboration between employees at different, distant corporate locations?	Time zones
All of the following are reasons for the increased business focus on collaboration and teamwork, except for:	The need for more efficient work hierarchies
An example of a cross-functional business process is:	Creating a new product
The term "management information systems" designates a specific category of information systems serving:	Middle management functions
A _______ is typically a major source of data for other systems	Transaction processing system
Global firms can collaborate from different locations at the same time using synchronous collaboration tools.	True
Supply chain management systems are more externally oriented than enterprise systems.	True
Transaction-level information is essential for operational management to be able to direct the day-to-day operations of the business.	True
Cross-functional systems are being phased out in favor of systems that support business processes within a single functional group, such as human resources.	False
Which level of the organization are ESS specifically designed to serve?	Senior management
_________ systems are also known as enterprise systems	Enterprise resource planning
DSS are used by managers to make decisions about problems that are unusual and not easily specified in advance.	True
An example of a remote, synchronous collaboration tool is a Skype conference call using VOIP and webcams.	True
To consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making, you would use a:	KMS
Most TPSs use sophisticated mathematical models or statistical techniques.	False
Which type of system integrates supplier, manufacturer, distributor, and customer logistics processes?	supply-chain management system
To forecast trends in your supplier's industry that could affect your firm over the next five years, you would use an:	ESS
A TPS is an information system that keeps track of all of the daily routine transactions of a business.	True
An ________ social networking tool creates business value by connecting the members of an organization through profile, updates, and notifications that are tailored to internal corporate uses.	Enterprise
For nonroutine decisionmaking, senior managers rely on management information systems.	False
You would use an MIS to help determine if your business should introduce a new product line.	False
Which of the following systems would you expect to deliver integrated, personalized business content through a Web portal interface?	Executive support systems
An inventory control system is an example of an MIS.	False
Decision-support systems are most commonly used by the operations management level of an organization.	False
MIS job growth is projected to be 50% greater than other jobs in the next five years.	True
To manage relationships with your customers, you would use a __________ system.	CRM
What is the most important function of an enterprise application?	Enabling business functions and departments to share information
Which of the following types of system helps coordinate the flow if information between the firm and its suppliers and customers?	Extranet
_________ enable management to make better decisions regarding organizing and scheduling sourcing, production, and distribution.	SCMs
The four major enterprise applications are:	Enterprise systems, SCMs, CRMs, and KMSs
Which of the following statements about collaboration is not true?	Successful collaboration can be achieved through technology regardless of culture
Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?	DSS
You would use a ______ in order to determine which of your suppliers has the best and worst records for keeping to your production schedule?	MIS
The ______ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.	CKO
_______ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.	Decision-support
Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?	The time/space collaboration and social tool matrix
To monitor the status of internal operations and the firm's relations with the external environment, managers need ________ systems.	Transaction processing
You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system. . .	Extranet
Which of the following is a highly structured decision:	Granting credit to a customer
All of the following statements regarding IBM Notes are true except which one:	It began as an e-mail and messaging client.
Which of the following decisions requires knowledge based on collaboration and interaction:	Should we work with outside vendors on new products and services?
Executive Support Systems are information systems that support the	Long range planning activities of senior management
Using the internet to buy or sell goods is called	E-commerce
A _______ system collects data from various key business processes and stores the data in a single, comprehensive data repository, usable by other parts of the business.	Enterprise
A relocation control system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions would fall into the category of	Management Information System
Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?	Remote/collocated
You've been hired by Inspiration Inc.	Extranet, to enable quick collaboration over the internet
An information systems manager	Manages data entry staff
Using _________ to enable government relationships with citizens, businesses, and other arms of government is called e-government.	The internet and networking technologies
One example of a business process is shipping a product to a customer.	True
Operational managers use ESS primarily to solve specific problems.	False

Which of the following would you use in order to determine which of your suppliers has the best and worst records for keeping to your production schedule?

Chapter 2.

Which of the following is not a reason for the increased business focus on collaboration and teamwork?

All of the following are reasons for the increased business focus on collaboration and teamwork, except for: the need for more efficient work hierarchies.

What is Technology as a Collaborative tools?

Collaborative technology refers to tools and systems designed to better facilitate group work, both in-office and remote.

What is online collaboration Technology?

Online collaboration tools are apps, software programs, or platforms that help businesses and their people streamline the creative process, and work together more effectively, and efficiently.

Which of the following is not one of the four main classifications for collaboration tools identified by the Space Time tool matrix?

Which of the following would you use in order to determine which of your suppliers has the best and worst records for keeping to your production schedule?

Which of the following is not a reason for the increased business focus on collaboration and teamwork?

What is Technology as a Collaborative tools?

What is online collaboration Technology?

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