Decision support systems (DSS) are interactive software-based systems intended to help managers in decision-making by accessing large volumes of information generated from various related information systems involved in organizational business processes, such as office automation system, transaction processing system, etc. DSS uses the summary information, exceptions, patterns, and trends using the analytical models. A decision support system helps in decision-making but does not necessarily give a decision itself. The decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions. Programmed and Non-programmed DecisionsThere are two types of decisions - programmed and non-programmed decisions. Programmed decisions are basically automated processes, general routine work, where −
For example, selecting a reorder level for inventories, is a programmed decision. Non-programmed decisions occur in unusual and non-addressed situations, so −
For example, investing in a new technology is a non-programmed decision. Decision support systems generally involve non-programmed decisions. Therefore, there will be no exact report, content, or format for these systems. Reports are generated on the fly. Attributes of a DSS
Characteristics of a DSS
Benefits of DSS
Components of a DSSFollowing are the components of the Decision Support System −
Classification of DSSThere are several ways to classify DSS. Hoi Apple and Whinstone classifies DSS as follows −
Types of DSSFollowing are some typical DSSs −
Which information system is used for decisionDecision Support System
A decision support system is an information system that analyses business data and other information related to the enterprise to offer automation in decision-making or problem-solving.
Which information system helps in higher decisionDecision Support System (DSS)
The DSS is a management-level, interactive computer-based information system that helps managers to make decisions. The Decision Support System specifically gives middle managers the information necessary to make informed, intelligent decisions.
What are the 4 types of information for decisionThe four categories of decision making. 1] Making routine choices and judgments. When you go shopping in a supermarket or a department store, you typically pick from the products before you. ... . 2] Influencing outcomes. ... . 3] Placing competitive bets. ... . 4] Making strategic decisions. ... . The constraint of decision making research.. How does information support system help in decisionThe main objective of information systems is helping decision makers by providing accurate and time based information helping them in making the right decisions in turbulent environment.
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