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In this articleMicrosoft 365 and Microsoft Teams offer a number of telemedicine features useful for hospitals and other Healthcare organizations. Teams features are under development to aid hospitals with:
Note This functionality is also part of Microsoft Cloud for Healthcare. Learn more about using this solution, which brings together capabilities from Azure, Dynamics 365, and Microsoft 365 at Microsoft Cloud for Healthcare. Watch the following video to learn more about using the healthcare collection to enhance health team collaboration in Teams. To get the most benefit for your healthcare organization, you first choose which scenarios Microsoft 365 and Microsoft Teams can help you with in your day-to-day activities, and then make sure that you prepare your Teams environment with the right fundamentals, teams, and apps to support those scenarios.
Scenarios for healthcareThe following scenarios are available for healthcare organizations:
*Office 365 A3, A5, E3, E5, F1, F3, Microsoft 365 A3, A5, E3, and E5, Business Standard are supported. For more information about general Teams licensing, see Manage user access to Teams. Or choose from other scenarios for Microsoft 365 for frontline workers, such as Corporate communications or Wellbeing and engagement. And take advantage of these features that help Microsoft Teams work for your healthcare organization:
Download a poster with scenario overviewsUse the following poster to start envisioning what your organization can do with Microsoft 365 for frontline workers.
Virtual appointments and Electronic Healthcare Record (EHR) integrationUse the complete meetings platform in Teams to schedule, manage, and conduct virtual appointments with patients.
Teams policy packagesApply Teams policy packages to define what different roles can do in Teams. For example, specify policies for:
To learn more, see Teams policy packages for healthcare. Secure messagingSecure messaging supports collaboration within health teams, including several new features:
Together, these features allow quicker attention to urgent messages and confidence that the message was received and read. New health teams using these features can be created on a per-patient basis. These features are policy-based, and can be assigned to individuals or entire Teams. To learn more, see Get started with Secure Messaging policies for Healthcare organizations. Also related to secure messaging is the ability to have other tenants federated by Healthcare organizations, allowing richer inter-tenant communication. (See Manage external meetings and chat in Microsoft Teams). Teams templates for healthcare organizationsTeams includes templates designed specifically for healthcare organizations, making it easier to create teams for staff to communicate and collaborate on patient care or operational needs. To learn more, see Use healthcare team templates. Care coordination and collaborationBring your health team together to coordinate care and collaborate with Teams. Teams enables physicians, clinicians, nurses, and other staff to collaborate efficiently with included collaboration features in Teams, such as:
In addition, your team can use apps in Teams to:
Coordinate over email with Exchange OnlineEmail is a core communication tool for most workplaces. Set up email with Exchange Online to help your frontline managers and workers coordinate with care team members in other locations or schedule meetings to discuss care plans. Users must have an F3 license to have an email mailbox. You can also set up shared mailboxes to allow for incoming mail from customers (such as for customer service or scheduling requests) and have a group of workers who monitor and send email from a public email alias like . For more information about shared mailboxes, see About shared mailboxes and Open and use a shared mailbox in Outlook. The Lists app in Teams helps teams track information and organize work. The app is pre-installed for all Teams users and is available as a tab in every team and channel. Lists can be created from scratch, from predefined templates, or by importing data to Excel. Health teams can use the Patients template to get started. They can create lists to track the needs and status of patients. Existing patient data on Excel spreadsheets can be brought in to create a list in Teams. These lists can be used for scenarios such as rounds and patient monitoring to coordinate care. For example, a charge nurse creates a patient list in a team that includes all health team members. During rounds, the health team access Teams on their mobile devices and update patient information in the list, which everyone on the team can view to stay in sync. At rounding sessions where the health team gathers to discuss and evaluate key health performance metrics to ensure a patient is on the right glide path to discharge, they can share this information using Teams on a large display screen. health team members who aren't on site can join remotely. Here's an example list which was set up for patient rounding.
To learn more, see Manage the Lists app for your organization in Teams. Track and monitor tasks with the Tasks appUse Tasks in Teams to track to do items for your whole health team. Your health team can create, assign, and schedule tasks, categorize tasks, and update status at any time, from any device running Teams. IT pros and admins can also publish tasks to specific teams for your organization. For example, you could publish a set of tasks for new safety protocols or a new intake step to be used across a hospital. To learn more, see Manage the Tasks app for your organization in Microsoft Teams Streamline approvals with the Approvals appUse Approvals to streamline all of your requests and processes with your team. Create, manage, and share approvals directly from your hub for teamwork. Start an approval flow from the same place you send a chat, in a channel conversation, or from the Approvals app itself. Just select an approval type, add details, attach files, and choose approvers. Once submitted, approvers are notified and can review and act on the request. You can allow the Approvals app for your organization and add it to your teams. To learn more, see Manage the Approvals app. Teams integrates with the Shifts app and Frontline Worker, which can be used to coordinate shift staffing features and more. For example, in Shifts, Nurse managers can set up and coordinate schedules for their staff, and nurses can check schedules and swap shifts. To learn more, see Manage the Shifts app for your organization in Microsoft Teams. Help your clinical and information workers get going with TeamsThere are many resources available to help all of the users in your organization get comfortable with using Teams:
FeedbackSubmit and view feedback for What are the three types of health information exchange?Three forms of HIE currently exist, each providing a different type of access to health information and in a different manner.. Directed Exchange. Through directed exchange, health care providers can simply and securely share patient data with other providers directly. ... . Query-Based Exchange. ... . Consumer-Mediated Exchange.. What are the 3 types of interoperability?Essentially, interoperability allows different information systems to talk and comprehend information passed to each other. There are three main types of interoperability, which include syntactic, structural, and semantic.
What is an example of health information exchange?This form of information exchange enables coordinated care, benefitting both providers and patients. For example: A primary care provider can directly send electronic care summaries that include medications, problems, and lab results to a specialist when referring their patients.
What health information technology is most used in patient care?PACS and VNAs are the two most popular tools in use by health care professionals to process and store patients' medical images. These systems are an important category of health information technology as they integrate radiology into the regular workflow of a clinic.
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