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Passenger reviews on Air Europa (UX)

Air Europa is a Spanish carrier.

Frequent travelers give the airline an average rating of 6.6/10.

This is below the general average . Over the last 12 months the rating has been trending downwards.

Weaknesses:

• Cabin crew, in-flight meals and entertainment / WiFi are well below compared to competing carriers.

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Air Europa was founded in 1986 and is based in Majorca, Spain. It operates tour services between northern and Western Europe and holiday resorts in the Canary and Balearic Islands. It also operates domestic and long-haul scheduled services to North and South America and the Caribbean.

Air Europa has been an associate member of the SkyTeam alliance since September 2007. In the past ten years it has shifted focus on to scheduled flights, chiefly from Madrid, where it has a substantial presence. On June 1 2009 Air Europa began operating to New York.

Air Europa is Spain's largest privately owned airline and the second largest carrier in Madrid after Iberia.

Travel classes and legroom

Economy

For its economy passengers, Air Europa operates a buy on board policy on its short-haul routes, so expect service roughly in line with no-frills carriers. There are, however, no hidden extras like charges for hold baggage.

Short-haul aircraft have the standard high-density seat pitch of 30-31 inches.

Economy (long haul)

Economy seat pitch on Air Europa's long-haul fleet is 31 inches, in line with major competitors but not especially generous. Seats are 17 inches wide.

There are seat-back TVs which show Spanish and English versions of programmes and films.

Other benefits include newspapers, pillows, blankets and a full meal and drink service.

Club business

On short-haul services, business class passengers receive newspapers, a welcome drink, refresher towels and complimentary meals and beverages. They also get a luggage allowance of 30 kg.

Seat pitch on European flights is identical to economy, i.e. 30-31 inches.

Club business (long haul)

Business seats are inclined flat beds with a 170-degree recline and a 56-inch pitch. Seats are 20 inches wide and have personal TVs.

Business passengers are allowed two hold bags totalling 64 kg and will earn Flying Blue reward points.

In flight entertainment

• In-flight entertainment
• Duty free shopping
• Films
• On board press

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SKYTRAX quality rating and Audley opinion

★ ★ ★ ☆ ☆

Relatively unknown European carrier with competitive fares and decent level of service.

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