According to covey, project managers must use a win/lose approach in making decisions.

Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position.

According to Covey, project managers must use a win/lose approach in making decisions.

A staffing management plan describes when and how people will be added to and taken off the project team.

People have different personality traits that often affect their communication preferences.

Project members should either have strong technical skills or soft skills.

Maslow’s hierarchy of needs states that people’s behaviors are guided or motivated by a sequence of needs.

The communications management plan varies with the needs of the project.

Good information technology project managers must have strong technical and communication skills.

At the bottom of Maslow’s structure are _____ needs

The highest level of needs in Maslow’s structure is referred to as a _____ need.

According to Herzberg, which of the following is a motivational factor?

According to McClelland’s acquired-needs theory, people who need personal _____ want to direct others and can be seen as bossy.

Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility.

Research has indicated that in a face-to-face interaction, _____ percent of information is through body language.

Using the formula for calculating the number of communication channels, how many channels would two people require?

Using the formula for calculating the number of communication channels, how many channels would five people require?

An example of push communication is _____.

____ predict future project status and progress based on past information and trends.

_____ can create communication problems; words may have different meanings in different languages.

While trying to assess commitment of project stakeholders, a(n) _____ meeting or a Web conference might be the most appropriate medium to use.

A(n) _____ forces meeting organizers to plan the meeting and gives potential participants the chance to decide whether they need to attend.

Managers who believe in McGregor’s _____ assume that individuals do not inherently dislike work, but consider it as natural as play or rest.

A(n) _____ or draft contract often provides the basis for defining and finalizing work requirements.

Request for Proposal (RFP)

The _____ allocates work to responsible and performing organizations, teams, or individuals, depending on the desired level of detail.

responsibility assignment matrix (RAM)

3.Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite forthe levels above.4.According to Herzberg, hygiene factors such as larger salaries, more supervision, or a moreattractive work environment would motivate workers to do more if present.5.People who need institutional power or social power want to organize others to further the goals ofthe organization.6.Managers who believe in Theory Y assume that workers dislike and avoid work if possible, somanagers must use coercion, threats, and various control schemes to get workers to makeadequate efforts to meet objectives.7.Assignment, budget, promotion, money, and penalty influence bases are automatically available toproject managers as part of their position.8.Thamhain and Wilemon found that when project managers used work challenge and expertise toinfluence people, projects were more likely to succeed.9.Legitimate power involves using personal knowledge and expertise to get people to changetheir behavior.10.According to Covey, project managers must use a win/lose approach in making decisions.11.A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as describedin the OBS to the people responsible for performing the work as described in the WBS.12.A RAM is used only to assign detailed work activities.13.A staffing management plan describes when and how people will be added to and taken off theproject team.14.Resource leveling results in fewer problems for project personnel and accounting departments.15.In the Tuckman model, storming occurs when team members have different opinions for how theteam should operate.

Which type of power involves using punishment threats or other negative approaches?

Coercive power is the ability of a manager to force an employee to follow an order by threatening the employee with punishment if the employee does not comply with the order. The most important concept to understand about coercive power is that it uses the application of force.

What term is used for the relation of harmony conformity accord?

Before you can communicate with others, you have to have rapport, which is a relation of harmony, conformity, accord, or affinity. Mirroring is the matching of certain behaviors of the other person, and is a technique used to help establish rapport.

What is the first step in the framework for defining and assigning work group of answer choices?

The first step in the framework for defining and assigning work is "finalizing the project requirements".

Which type of power involves using incentives to induce people to do things?

Describe Reward power involves using incentives to induce people to do things. Rewards can include money, status, recognition, promotions, special work assignments, or other means of rewarding someone for desired behavior.