Which of the following systems support a managers role as figurehead of an organization?

What are the Roles of Managers?

Taylor laid the groundwork for understanding the general functions of the manager. Henry Mintzberg, in his text The Nature of Managerial Work (1973), built upon the P-O-L-C model by identifying the primary roles played by a manager.

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What are the Roles of Managers?
Which of the following systems support a manager's role as leader of an organization?
When managers represent their company in the outside world and perform symbolic duties they are acting in their quizlet?
What is the purpose of executive support systems ESS quizlet?
Which of the following managerial roles is not supported by MIS?

Managers assume roles in carrying out their core functions. A role is an organized set of behaviors that are related to the managers responsibilities.

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Mintzberg identified 10 common managerial roles and categorized them as:

Interpersonal- The interpersonal relationships of the manager. The interpersonal roles ensure that information is provided.

Figurehead role - The manager represents the organization in all matters of formality.
Supervisor - The manager represents the workgroup to higher management and higher management to the workgroup.
Liaison role - The manager interacts with peers and people outside the organization. The top-level manager uses the liaison role to gain favors and information, while the supervisor uses it to maintain the routine flow of work.

Informational - The informational roles link all managerial work together.

Monitor - The manager receives and collects information.
Disseminator - The manager transmits special information into the organization.
Spokesperson - The manager disseminates the organizations information into its environment.

Decisional - The decisional roles make significant use of the information.

Entrepreneur Role - The manager initiates change.
Disturbance Handler - The manager deals with threats to the organization.
Resource Allocator - The manager chooses where the organization will expand its efforts.
Negotiator - The manager negotiates on behalf of the organization.

The top-level manager makes the decisions about the organization as a whole, while the supervisor makes decisions about his or her particular work unit.

The supervisor performs these managerial roles but with a different emphasis than higher-level managers. For example, supervisory management is more focused and short-term in outlook, while senior management focuses on long-term mission and strategy. Thus, the figurehead role becomes less significant and the disturbance handler and negotiator roles increase in importance for the supervisor.

Since leadership permeates all activities, the leader role is among the most important of all roles at all levels of management.Mint

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Question	Answer
Which of the following are most likely to rely primarily on production reports for their decision-making needs?	Operational supervisors
Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.	False
When managers represent their company in the outside world and perform symbolic duties, they are acting in their:	Interpersonal role
ESS:	Have the ability to drill down into lower levels of detail
High-velocity decision making systems are growing rapidly for decisions classed as:	Highly structured
Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.	False
Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called:	KPIs
KPI analysis is the leading methodology for understanding the most important information needed by a firm's executives.	False
You would use location analytics to determine how best to route your deliveries of products to retail outlets.	True
Big data is commonly used to analyze and predict consumer preferences.	True
A ________ is a BI feature that presents users with an easy-to-understand visual display of performance information	Dashboard
Predictive analytics is used for all of the following except:	Determining the best routes for product delivery
Which of the following is not one of the Simon's four stages of decision making:	Analysis
Behavioral models of management sees managers as being ________ than does the classical model.	More informal
A _______ facilitates the solution to unstructured problems by a set of decision makers working together as a group.	GDSS
MIS typically produce fixed, regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.	True
Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs:	Middle managers
Which of the following is not an example of a BI predefined production report:	Revenue forecasts
Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.	Operational
Which quality dimension of information is concerned that the data values of an informational source fall within a defined range:	Validity
According to Mintzberg, managers in their informational role act as:	Nerve centers of the organization
The dimension of _________ in information quality describes whether data is available when needed.	Timeliness
Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention, satisfaction, and quality performance:	ESS
A ________ report is produced when a user enters various values in a pivot table to filter data.	Parameterized
_______ are visual tools for presenting performance data in a BI system.	Dashboards and scorecards
Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.	True
Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers:	Managers prefer regular, written reports on firm activities
The ________ phase of decision making finds or recognizes a problem, need, or opportunity	Intelligence
Which of the following BI tools or abilities have been driving the movement toward "smart cities?"	Big data analytics
MIS typically produce:	Fixed, regularly scheduled reports based on data extracted from the organization's TPS
Checking store inventory is an example of a _______ decision.	Structured
The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called:	BPM
The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.	Filters
When there is no well-understood or agreed-on procedure for making a decision, it is said to be:	Unstructured
The implementation phase of Simon's decision-making model includes choosing among solution alternatives.	False
An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of:	ESS
A well-designed ESS will allow management to:	Track the activities of competitors
DSS are a special category of GIS	False
Middle management face primarily unstructured decisions.	False
An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of:	MIS
GDSS:	Implement structured methods for organizing and evaluating ideas
A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.	True
Which of the following statements best describes the term business intelligence:	The infrastructure for collecting and managing business data
The role of liaison falls into which of Mintzberg's managerial classifications?	Interpersonal
All of the following managerial roles can be supported by information systems except:	Entrepreneur
Which quality dimension of information is concerned that the data values of an information source fall within a defined range:	Validity
Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action:	Business case archives
Which type of decision is deciding whether to introduce a new product line:	Unstructured
Which of the following statements best describes the business value of improved decision making:	Improved decision making results in a large monetary. . .
DSS primarily address structured problems.	False
Backward sensitivity analysis software is used for goal seeking.	True
Which of the following is not one of the five classical functions of managers:	Leading
A geographic information system is a decision support system designed specifically to work with spatial information.	True
Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments:	The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers
The leading methodology for understanding the really important information needed by a firm's executives is called the ______ method.	Balanced scorecard
The third stage in Simon's description of decision making is choice.	True
What-if analysis works forward from known or assumed conditions.	True
A pivot table is a:	Spreadsheet tool that displays two or more. . .
As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are:	Information quality, organizational culture, and management filters
The decisions involved in creating and producing a corporate intranet can be classified as _______ decisions.	Semistructured
The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.	True
If you can follow a definite procedure to make a business decision, you are making a ________ decision.	Structured
The role of entrepreneur falls into which of Mintzberg's managerial classifications:	Decisional
Which of the following systems support a manager's role as leader of an organization:	Telepresence systems
Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter:	Organizational environment
A structured decision is repetitive and routine, for which known procedures provide solutions.	True
BI that is designed to determine the most likely effects of changes in the business environment is called:	Predictive analytics
Structured decision making is most prevalent at lower organizational levels.	True

Which of the following systems support a manager's role as leader of an organization?

Chapter 12.

When managers represent their company in the outside world and perform symbolic duties they are acting in their quizlet?

spreadsheet tool that displays two or more dimensions of data in a convenient format. When managers represent their company in the outside world and perform symbolic duties, they are acting in their: interpersonal role.

What is the purpose of executive support systems ESS quizlet?

Executive Support Systems (ESS): support the structured decision making of senior executives. have the ability to drill down into lower levels of detail. easily integrate data from different systems.

Which of the following managerial roles is not supported by MIS?

All of the following managerial roles can be supported by information systems except: negotiator.

Which of the following systems support a managers role as figurehead of an organization?

What are the Roles of Managers?

Which of the following systems support a manager's role as leader of an organization?

When managers represent their company in the outside world and perform symbolic duties they are acting in their quizlet?

What is the purpose of executive support systems ESS quizlet?

Which of the following managerial roles is not supported by MIS?

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