Which of the following statements is not true about recruiting from internal sources?

The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness is called ________.    

Which of the following statements is true regarding staffing?
A. The organization is the only active player in the staffing process.
B. The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.
C. The staffing process should only be viewed from the perspective of the individual (line) manager.
D. None of the above

The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.

The process that involves the placement of new hires on the actual job they will hold is called ___________.

The purpose of retention systems is to __________.

manage the flow of employees out of the organization

Staffing systems exist, and should ultimately be used, to __________.

contribute to the attainment of organizational goals such as survival, profitability, and growth

According to the staffing quantity model, an organization will be __________ when availabilities exceed requirements.

The staffing quantity model uses _________ to determine whether a condition of being overstaffed, fully staffed, or understaffed exists.    

Projected staffing requirements and availabilities 

Which of the following are portions of person-job match?
A. Jobs are characterized by their requirements.
B. Jobs are characterized by their embedded rewards.
C. Individuals are characterized by their level of qualification and motivation.
D. All of the above.

Which of the following statements is false regarding person-job match?
A. Jobs are characterized by their requirements and embedded rewards.
B. Individuals are characterized by their level of qualification.
C. Organizational culture is an important aspect of person-job match.
D. Individuals can be characterized by their motivation levels.

Organizational culture is an important aspect of person-job match.

The person/job match model says that there must be a match between _______.

job requirements with KSAOs and job rewards with individual motivation

Regarding the person/job match model, _______.
A. staffing is only concerned with the job requirements-KSAO portion of the match
B. job requirements should be expressed in terms of only tasks involved and not KSAOs
C. It applies only to tasks that have been identified and written down
D. none of the above are correct

Non of the above are correct 

In terms of the person/organization match ________.

there is a concern with the "fit" of people to multiple jobs or future jobs

Which of the following matching concerns arise in person-organization match?

values, new job duties, multiple jobs, and future jobs

The staffing system components model says that the phases of the staffing process occur in which order after the initial interaction between the applicant and the organization?

recruitment, selection, employment

According to the overall staffing organizations model, one support activity is ________.

According to the overall staffing organizations model, an example of a core staffing activity is ______.

According to the overall staffing organizations model, HR and staffing strategy are driven by _____________.

The mission, goals, and objectives of the organization 

Which of the following is a part of the recruiting phase of the staffing process?
A. drawing up job offers
B. completing application blanks
C. developing and conducting job fairs
D. both A and C

Developing and conducting job fairs 

Which of these activities is most directly associated with the employment phase of the staffing process?
A. screening job applications
B. deciding on finalists for a job
C. advertising a job opening
D. evaluating the results of a job aptitude test

deciding on finalists for a job

Staffing system management involves _________.    

guiding, coordinating, controlling, and evaluating staffing activities

A _____________ staffing strategy would have an organization concentrate on acquiring new employees who can "hit the ground running."

The ___________ is composed of more peripheral workers who are used on an as-needed, just-in-time basis.

Outsourcing is _________.

moving a business process to another vendor 

Organizations often __________ when they choose to ride out dips in demand for goods and services or to stockpile talent.

A _____________ staffing strategy is when organizations decide to go to locations where there are ample labor supplies.

When jobs are highly fluid, it is probably advisable for organizations to focus more on:

person-organization match 

Regarding employment contracts, _________.

Both written and oral contracts are enforceable 

The most prevalent form of the employment relationship is _________.

The common law principle which states that, in the absence of any contract language to the contrary, either the employer or employee may terminate the employment relationship at any time is called _________.

An example of an exception to the principle of employment-at-will would be __________.

employers cannot discharge employees on the basis of race

Which of the following statements is true regarding independent contractors?
A. An independent contractor is a legal employee of the company which hired him/her.

B.Using an independent contractor increases the employer's exposure to laws and regulations governing the employment relationship.

C.Using an independent contractor frees an employer from the tax withholding and tax payment obligations it has for its employees.

D.Using an independent contractor substantially increases the right of the employer to control the contractor.

Using an independent contractor frees an employer from the tax withholding and tax payment obligations it has for its employees.

Which of the following factors increase the likelihood that a worker will be considered an independent contractor?

A. The independent contractor works without supervision or oversight from the employer

B.The independent contractor sets his or her own work hours

C.The independent contractor is paid by the project rather than by the time spent

D.All of these.

Which of the following is true regarding temporary employees?
A.Temporary employees are considered to be employees of the organization which is using their services, not the temporary help agency.

B.During job assignments, temporary workers are on the payroll of the organization using their services.

C.Use of temporary workers can often raise issues of "co-employment."

D.All of these are correct.

Use of temporary workers can often raise issues of "co-employment" 

What can employers do to ensure that permatemps, that is, individuals from staffing firms who have long-term relationships with an employer, are not considered employees of their firm?

Never exercise direct control over these people and treat them separate from regular employees 

Which of the following statements is true regarding the laws and regulations which govern the employment relationship?
A.Their purpose is to create a reasonable balance of power between the employer and employee.

B.Their purpose is to create a reasonable power advantage for employees.

C.Their purpose is to create a reasonable power advantage for employers.

D.Their purpose is to provide protections for employees only.

Their purpose is to create a reasonable balance of power between the employer and employee.

The primary source of common law is ________.

Due process rights have their primary source in _________.

the US Constitution Amendments 

A _________ is a civil wrong that occurs when the employer violates a duty owed to its employees or customers that results in harm or damages.

Statutory law is derived from _________.

written documents passed by legislative bodies 

Agencies that regulate fair employment practice exist at which level?
A.federal

B.state

C.local

D.all of these

The role of federal agencies is to ___________.

interpret, administer, and enforce the law

Which of the following is(are) true regarding federal EEO/AA laws?
A.They are very narrow in their coverage of employers.

B.Specific agencies exist which regulate administration and enforcement.

C.They cover only women, minorities, and certain religious groups.

D.None of these is true.

Specific agencies exist which regulate administration and enforcement.

Which of the following is not covered by the Civil Rights Act?
A.race

B.sex

C.disability status

D.all of these are covered by the Civil Rights Act

The Age Discrimination in Employment Act focuses on individuals over the age of _________.

Disparate treatment focuses on _________.

allegations and evidence about intentions to discriminate

The initial burden of proof in discrimination claims lies ______.

When using stock statistics in job selection discrimination cases, the comparison being made is __________.

percentages of groups in job categories relative to their availability in the population

The key to a successful rebuttal in a disparate treatment case is _________.

to provide nondiscriminatory reasons for the practice(s) in question

In EEOC cases, a consent decree is _________.

Enforcement mechanisms used by the OFCCP _________.

may involve conciliation agreements

Which of the following is prohibited discrimination under civil rights law?
A.discrimination in hiring

B.discrimination in compensation

C.discrimination in classification

D.all of these

The essence of a BFOQ is that __________.

it justifies discrimination based on reasonable necessity of the job

Regarding the use of tests in staffing, it can be said that _______.

They are permitted by law

The legal status of seniority and merit systems is that ________.

The Age Discrimination In Employment Act (1967) prohibits discrimination against individuals who are ____ years or older.

Employers can use which of the following techniques without violating the Age Discrimination in Employment Act.
A.using reasonable factors other than age in making employment decisions

B.using seniority systems

C.using terms or phrases that express a preference for older workers

D. all of these

Where the Americans with Disabilities Act is concerned, _______.

the law only applies to disabled individuals who are otherwise qualified

Where reasonable accommodations for disabled individuals are concerned, it can be said that ________.    

the need to accommodate often hinges on whether or not a given job function is necessary or essential

Which of the following is not prohibited by the ADA?
A.medical exams of job applicants

B.asking a job applicant is he/she is disabled

C.asking a job applicant to undergo a medical exam after a job offer has been made

D.refusing to interview a person who is disabled

asking a job applicant to undergo a medical exam after a job offer has been made

Executive Order 11246 covers __________.

federal contractors with contracts in excess of $10,000

Noncompliance with the Immigration Reform and Control Act (1986) could result in ___________.

imprisonment for up to six months 

Which of the following is true regarding EEO laws?
A.State (but not local) government employees are immune from lawsuits by employees who allege violation of ADA or ADEA.

B.States must pursue age and disability discrimination claims under applicable state laws.

C.A foreign company which is owned or controlled by an American employer and is doing business overseas generally also must comply with Title VII, the ADA, and the ADEA.

D.All of these

Which of the following is true regarding discrimination on the basis of sexual orientation?

A.there are no laws covering sexual orientation discrimination

B.federal law prohibits all discrimination on the basis of sexual orientation

C.although such discrimination is not covered by federal law, it is covered by some state and local laws

D.some state and local laws encourage discrimination on the basis of sexual orientation

although such discrimination is not covered by federal law, it is covered by some state and local laws

Which of the following is true regarding H-1B visas?
A.Employers may apply for permanent H-1B visas for foreign workers.

B.There is a cap of 50,000 workers per year who can obtain such visas.

C.H-1B visa holders may not change jobs as soon as their employer files an approval petition and they are restricted to their current geographic area.

D. None of these

A job description is best defined as _____.

the organization's indicator of tasks required for each job

Which of the following are elements of traditional job design?
A. formal organization charts
B. clear and precise job descriptions
C. well-defined mobility (promotion and transfer) paths
D. all of the above

Which of the following is a good definition of a job family?
A. A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job
B. A grouping of jobs, usually according to function
C. A grouping of jobs according to generic job title or occupation
D. A grouping of positions that are similar in their tasks and task dimension

A grouping of jobs, usually according to function

Which of the following is a good definition of a job category?
A. A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job
B. A grouping of jobs, usually according to function
C. A grouping of jobs according to generic job title or occupation
D. A grouping of positions that are similar in their tasks and task dimensions

A grouping of jobs according to generic job title or occupation

Which of the following is a good definition of a job?
A. A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job
B. A grouping of jobs, usually according to function
C. A grouping of jobs according to generic job title or occupation
D. A grouping of positions that are similar in their tasks and task dimensions

A grouping of positions that are similar in their tasks and task dimensions

Which of the following is a good definition of a task?
A. A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job
B. A grouping of jobs, usually according to function
C. A grouping of jobs according to generic job title or occupation
D. A grouping of positions that are similar in their tasks and task dimensions

A grouping of elements to form an identifiable work activity that is a logical and necessary step in the performance of a job

Measures of engagement reflect _________.

the degree to which an employee identifies with and has enthusiasm for his or her work

The best approach to job analysis for traditional or evolving jobs is _____.

Job requirements job analysis

Which of the following is NOT shown by an ideal task statement?
A. what the employee does
B. to whom or what the employee does what he or she does
C. what is produced
D. how each behavior is rewarded

how each behavior is rewarded

Which of the following is a component of a job requirements matrix?
A. Job tenure
B. Job pay
C. Job context
D. Job appraisal

Sentence analysis technique is an aid to __________.

drafting precise task statements

It can be accurately said of the "task dimension" component of a job description that it ___________.

is a grouping of similar tasks

The job context component of a job description does not __________.

The KSAO portion of a job requirements matrix may be _________.

converted to a job specification

A body of information that can be directly applied to the performance of tasks is _______.

An underlying, enduring trait of the person that is useful for performing a range of tasks is _______.    

An observable competence for working with or applying information to perform a particular task is _______.

If tasks/dimensions are not weighted formally, then ________.

all tasks/dimensions are assessed as equally important by default

The reason for having the manager participate as a job analyst is to ______.

verify statements are inclusive and accurate

A limitation of observation as a means of gathering job information would be ______________.

mental processes are difficult to measure

Which of the following is an advantage of using job task questionnaires?
A. Use with large numbers of people
B. Highly diverse job content and formats
C. Working with top management positions
D. Working with newly created jobs

Use with large numbers of people

Which of the following is not a good reason for using an outside consultant for job analysis?
A. Technical innovativeness is critical
B. Legal scrutiny of project output/processes is high
C. Knowledge of organization culture is critical
D. Data collection involves specialized statistical methods

Knowledge of organization culture is critical

Skills contained in O*Net include _____________.
A. basic skills
B. cross-functional skills
C. sensory abilities
D. all of the above     

The best approach to job analysis for flexible jobs with changing requirements is _____.

competency based job analysis

an underlying characteristic of an individual that contributes to job or role performance

Unlike KSAOs, competencies usually describe characteristics ________.

that contribute to success across multiple jobs

Competency modeling is useful for which of the following applications?
A. Identifying needs for replacement and succession planning
B. Internal promotion processes
C. Facilitating the HR planning process
D. All of the above

Competency modeling is strategically used to _________.

Enhance the skill level of the workforce

Which of the following is not one of the "great eight" competencies?
A. Mechanical knowledge
B. Creating
C. Organizing
D. Performing

Which of the following is not an example of an extrinsic reward?
A. Pay
B. Promotion
C. Autonomy
D. Fringe benefits

It is critical than when employees are interviewed about their reward preferences, the content of the interviews is ____________.

kept confidential so employees can report honestly   

Which of the following HR outcomes arise from providing and using rewards?
A. applicant attraction
B. employee performance
C. employee retention
D. all of the above

What is the "employee value proposition?"

the organization's package of rewards provided to employees

Which of the following best represents the order of aspects important for job satisfaction identified in surveys, from most valued to least valued?
A. variety of work, relationship with supervisor, compensation, and networking
B. relationship with supervisor, networking, variety of work, and compensation
C. job security, benefits, opportunities to use skills and abilities, and financial stability
D. networking, variety of work, relationship with supervisor, and compensation

job security, benefits, opportunities to use skills and abilities, and financial stability

When assessing appropriate rewards, organizations can use information from _____________.
A. surveys conducted by the Department of Labor
B. surveys conducted by the Society for Human Resources Management
C. internal organizational sources
D. all of the above   

An interdependent collection of employees who share responsibility for achieving a specific goal is called a _____.

Which of the following are unique properties of teams, from a staffing point of view?
A. Competencies are not generally useful for selection in teams because of the division of responsibility in teams
B. KSAOs for teams involve job-spanning skills because members perform multiple roles
C. Most research shows intelligence is unrelated to team success
D. Both A and C

KSAOs for teams involve job-spanning skills because members perform multiple roles

Which of the following could harm an organization's legal defense in an EEO/AA case?
A. Written job descriptions
B. Large sample sizes employed in job analysis
C. Emphasis mostly on primary tasks
D. Emphasis mostly on secondary tasks

Emphasis mostly on secondary tasks

In defining essential job functions for the purposes of complying with ADA regulations, which of the following does not convey the meaning "essential?"
A. Compensation for the function is above average
B. Position exists to perform the function
C. Incumbent expertise required to perform the function
D. There are limited numbers of employees among whom performance of the function can be distributed

Compensation for the function is above average

When using job analysis to comply with the ADA, which of the following is considered most helpful by the EEOC?
A. Focusing on the way the work is usually done
B. Focusing on the results of a function
C. Focusing on the average qualifications of job holders
D. Focusing on managerial assessments of skill relevance

Focusing on the results of a function

Which of the following is an advantage of using an external recruiting agency?
A. it ensures consistency from opening to closing
B. it is useful for companies too small to have dedicated recruiters
C. it is very inexpensive
D. all of the above

it is useful for companies too small to have dedicated recruiters

Which of the following are advantages of centralized recruitment?
A. duplications of effort are reduced
B. increased responsiveness to immediate needs
C. closer links to day-to-day operations
D. decreased costs in the centralized HR function   

duplications of effort are reduced

Which of the following are components of a well-developed recruiting requisition?
A. quantity of labor to be hired
B. affirmative action compliance methods
C. list of selection methods to be used
D. all of the above

Which of the following is not one of the major areas written into recruiting budgets?
A. website development and administration
B. costs of signing bonuses
C. time spent making personal contacts and following up with candidates
D. bringing candidates onsite

A recruiting requisition is ________________________.

a formal document that authorizes the filling of a job opening

A recruitment guide is ________________________.

a document that details the process to be followed to attract applicants to a job

Research suggests that an ideal recruiter has ________________________.
A. strong interpersonal skills
B. knowledge about the organization
C. extensive knowledge about the job
D. all of the above

What are the two major strategies for recruiting?

Which of the following is an advantage of open recruiting?
A. it is seen as more fair
B. it ensures a diverse set of applicants
C. a small set of qualified applicants is considered
D. both a and b

Which of the following is an advantage of targeted recruiting?
A. it is seen as more fair
B. it ensures a diverse set of applicants
C. a small set of qualified applicants is considered
D. both a and b

a small set of qualified applicants is considered

Which situation most strongly calls for open recruitment?
A. a small number of applicants are required
B. specific skill sets are needed
C. pre-entry qualifications are not important
D. the organization is downsizing

pre-entry qualifications are not important

Which situation most strongly calls for targeted recruitment?
A. a small number of applicants are required
B. specific skill sets are needed
C. pre-entry qualifications are not important
D. the organization is downsizing

specific skill sets are needed

The recruitment approach in which an organization identifies those segments of the labor market where qualified candidates are likely to be is called __________.

Which of the following is an appropriate use of targeted recruiting?
A. Using non-traditional sources to enhance minority hiring.
B. Broadening the geographical recruitment area to control selection costs.
C. Eliminating recruitment sources to minimize yield ratios.
D. Using demographics to avoid certain classes of potential applicants.

Using non-traditional sources to enhance minority hiring

Which of the following are not components of a strong corporate recruiting website?
A. exciting flash graphics presentations of opportunities
B. detailed information on career opportunities
C. résumé builders
D. self-assessment inventories

exciting flash graphics presentations of opportunities

A study of the best practices of the Web sites of 140 high-profile organizations indicates that one of the features of a high-impact Web site is ____________.
A. a job cart function
B. personal search engines
C. self-assessment inventories
D. all of the above

Which of the following statements about using employee referrals is true?
A. those recruited by employee referrals tend to be less committed
B. those recruited by referrals are more qualified and committed
C. referral programs may be effective, but few are hired in this way
D. over 80% of organizations provide incentives for referrals

those recruited by referrals are more qualified and committed

Which of the following statements is false?
A. many employment sites now offer the ability to create and approve job requisitions online
B. employment sites sometimes cross-list jobs with local newspapers
C. at any given time there are millions of résumés available on employment websites
D. none of these statements is false

none of these statements is false

College placement offices are used because ___________.

campus recruiting efforts are seen as more credible than websites or bulletin boards

The more broadly transmitted the organization's search methods, the more likely that a ____________ will be attracted to apply.

large number of individuals

A high cost method of search may be worth the cost to the organization if ___________.

KSAOs are in short supply

Evidence suggests that, overall, ___________ are likely to attract employees who have a better understanding of the organization and its culture.

A realistic job preview is _________________________.

a description of a job that integrates both positive and negative information

Research suggests __________ realistic job previews lead to reduce turnover most.

What is the main reason for taking a realistic job preview approach to developing a job communication message?

The approach aids applicants in self-selecting out of the organization.

Which method of recruiting is most effective at reducing turnover?
A. realistic
B. targeted
C. considerate
D. branded

Which method of recruiting is most effective for tight labor markets and highly valued jobs?
A. realistic
B. targeted
C. considerate
D. branded

Which method of recruiting is designed to be used when an organization is seeking a specific set of KSAOs?
A. realistic
B. targeted
C. considerate
D. branded

Which of the following statements regarding the development of recruiting strategies is false?
A. recruiting information coming from employees is seen as especially credible
B. the most effective messages also allow employees to find more information and customize their experience
C. recruiting advertisements in publications with large circulations will usually be more expensive
D. organizations need to be careful about over-promoting their brand because repetition of a message tends to decrease its persuasive appeal

organizations need to be careful about over-promoting their brand because repetition of a message tends to decrease its persuasive appeal

Which communication medium refers to the informal information regarding an organization's reputation, employment practices, and policies?
A. recruitment brochures
B. word of mouth
C. advertising
D. organizational websites

Which of the following communication media is marked by low richness and high cost, but also with an especially broad audience of potential applicants?
A. recruitment brochures
B. word of mouth
C. advertising
D. organizational websites

Applicants typically prefer recruiters who are ________________.

well-informed about the job

Recruiter characteristics are ________________.

not as important as the actual job characteristics

Recruiters should not _______________.

try to avoid showing too much interest in candidates

Research suggests that an ideal recruiter possesses ________________.
A. strong interpersonal skills
B. knowledge about the organization, jobs, and career issues
C. enthusiasm about the organization and job candidates
D. all of the above

Which of the following statements is false?
A. applicants are very concerned about the fairness of recruiting processes
B. delay times in the recruiting process can reduce applicant interest
C. increasing expenditures on recruiting increases yields
D. none of the above

increasing expenditures on recruiting increases yields

Which of the following techniques is helpful in improving diversity of applicants obtained through the recruiting process?
A. advertisements showing women and minorities in positions of leadership
B. advertisements showing a relatively homogeneous workforce
C. advertising in publications that aim for a general audience
D. none of the above

advertisements showing women and minorities in positions of leadership

Which of the following is not a good way to manage the recruiting process for optimal legal defense?
A. require a formal application from all who seek to be considered
B. require that the applicant indicate the precise position applied for
C. keep applications on hold or on file for future consideration
D. keep track of applicants who drop out of the process

keep applications on hold or on file for future consideration

Which of the following is not required for someone to be considered an Internet applicant?
A. the individual submits an expression of an interest in employment
B. the employer considers the individual for employment in a particular position
C. the individual possesses the basic qualifications for the position
D. evidence of a visit to the physical employment site

evidence of a visit to the physical employment site

Employers need to keep track of which of the following for adverse impact calculations?
A. demographic profiles of all who visit organizational websites
B. all expressions of interest submitted through the Internet
C. only applications backed up by paper files
D. none of the above

all expressions of interest submitted through the Internet

Which of the following statements is true regarding the OFCCP's regulation of affirmative action plans?
A. organizations may find that recruiting at secondary schools and community colleges with large minority enrollments may facilitate AAP success
B. language specifically encouraging women and minorities to apply is banned
C. ratios of applicants by race and gender categories must be adhered to strictly
D. none of the above

organizations may find that recruiting at secondary schools and community colleges with large minority enrollments may facilitate AAP success

OFCCP suggested actions for the recruitment process include _____________.

carefully select and train all personnel included in staffing

What is the legal status of video résumés?
A. they are considered a very low risk recruiting tool
B. they can lead to lawsuits related to "lookism"
C. they have been banned outright in most states
D. they reveal protected class characteristics that may form the basis of a lawsuit

they reveal protected class characteristics that may form the basis of a lawsuit

Which of the following does not have to be shown by a plaintiff in fraud and misrepresentation lawsuit related to recruiting?
A. that a misrepresentation occurred
B. that the plaintiff relied on the information to make a decision
C. that the plaintiff had perfect knowledge regarding the misrepresentation
D. that the plaintiff was injured because of reliance on the information

that the plaintiff had perfect knowledge regarding the misrepresentation

Which of the following statements, when placed in a job message, would not be likely to create problems with the EEOC?
A. "Applicants must be enthusiastic and willing to take risks."
B. "Applicants should be recent college graduates."
C. "Applicants should be healthy and athletic."
D. "Applicants should be gentlemen of outstanding character."

"Applicants must be enthusiastic and willing to take risks."

Some of the features of hierarchical mobility paths include
A. they are easier to administer
B. the prospect of promotions can motivate employees
C. they may not be useful in flat organizational structures
D. all of the above

Which of the following statements is true about internal sources of recruitment?

Answer: Internal sources of recruitment consist of employees who are already on the payroll of a firm. It also includes former employees who have returned to work for the organization.

Which of the following is an internal source of recruitment?

Recruitment from internal sources includes transfer and/or promotion. Transfer involves shifting of an employee from one job to another. On the other hand, promotion leads to shifting an employee to a higher position, carrying higher responsibilities, facilities, status, and pay.

Which of the following is a limitation of the internal source of recruitment within organizations?

(iv) Sense of Competition among Employees Hampered: Sense of competition is aroused when one is confronted with a better qualified employee. This recruitment system hinders the entry of better qualified employees. Therefore, the employees do not get a chance for any competition.

Which of the following is an example of external sources of recruitment?

The external sources of recruitment are advertising, gate hiring, recruiting agencies, casual callers, direct recruitment, campus recruitment, employment exchanges, labour contractors, web publishing, media advertising, recommendations from present employees, advertising on television.