What is the most accurate statement about apologizing in an adjustment message quizlet?What is the most accurate statement about apologizing in an adjustment message? People like to hear apologies. It raises their self-esteem, shows the humility of the writer, and acts as a form of "psychological compensation."
Which of the following is the best closing sentence for a letter requesting information?Which one you choose depends on the tone of your letter. For example, Respectfully yours (very formal) Sincerely or Kind regards or Yours truly (most useful closings in business letters)
Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid? As soon as we receive your payment, we'll ship your order.
Which of these is the most effective closing for an email message quizlet?A complimentary closing such as Cheers or All the best is optional in the closing of an e-mail message, but providing your name is mandatory. Down-editing is not recommended when responding to e-mails because it adds to reading time and can seem rude.
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