From the course: Communicating with Confidence “
- To me, a good communicator is not somebody who's smooth and polished and never says uh. Everyone says uh sometimes, including me, and I'm not bad at this. Being a good speaker has nothing to do with being glib and articulate. To me, being a good speaker, a confident communicator, means looking like you mean what you're talking about and sounding like you mean what you're talking about. A good speaker draws you in and engages you. A good speaker makes you feel they're talking directly to
you even though dozens or maybe hundreds of thousands are watching. To me, that's charisma, that's the recipe for being a confident communicator. Confident communicators connect to others through words, gestures, and voice. Of the three, words, gestures, and voice, which do you think is most impacting when people are determining your attitudes and emotions? A study conducted by UCLA determined that people interpret the attitudes and emotions of others on the basis of three factors. I call them
the three Vs. The visual: how we look and carry ourselves, our facial expression. The vocal: how we sound, our tone, our volume. And the verbal: words we use to communicate. So which do you think is most important? How you look, how you sound, or what you say? Now all are important, but here's what the study discovered. The study found that 55% of the way people interpret your attitudes and emotions is through the visual. 38% of the way people interpret your attitudes and emotions is through the
vocal. 7% of the way people interpret your attitudes and emotions is through the verbal. Despite that low number, words are important. And of equal if not greater importance is having the ability to deliver words with conviction. Inspiring words can change the world, and have. A confident communicator is someone who's thoughtful with words, who recognizes the impact of language, and has facial expression that reflects the mood and texture of what's being said, someone whose voice owns the
message. So you look like you mean what you're talking about and sound like you mean what you're talking about. To do that, we have to know how we want to come across and be seen by others. For instance, if you're delivering a presentation on a bold new plan, what words would you use to describe how you want to see yourself and have others see you? Words, I'm sure, like confident, knowledgeable, and engaging to name a few. If you're in a conversation delivering a tough message, what words would
you use then to convey how you want to see yourself and how you want others to see you? Words perhaps like genuine, concerned, empathetic. A good speaker is also someone who's willing to be vulnerable in front of others. Sometimes it's through a heartwarming story of loss or failure. Other times it's through the sharing of an experience that holds meaning for you as well. A good speaker touches you, a good speaker makes you listen, a good speaker can make you act. A good speaker is connected,
connected to themselves and connected to those they talk to. All of these qualities come together so the speaker sounds and looks like they know what they're talking about. ContentsUpdated November 08, 2022 - Dom Barnard An estimated 75% of adults suffer from a fear of public speaking. When stress hormones are released we may behave differently - frequently, our minds go blank, our voices become harder to control, we may visibly shake etc. Even professional public speakers have to deal with nerves but they have techniques to cope. In this article, we discuss ways of speaking with confidence in public. Preparation and organisationBe prepared and organised for your presentation because this increases your control and less things can go wrong. For example:
Read our Checklist for Before and After a Presentation Positive mental imageryVisualise delivering your presentation confidently and successfully as this will reinforce your confidence. Really imagine being there and use all of your senses to form the imagery. If you find that your visualisations are negative then challenge these scenarios by drawing on previous experiences of successful communication. Substitute the negative imagery with more realistic imagery. Managing nervesRemember that you haven't been invited to present for the purpose of being ridiculed - the audience wants to hear you speak. Plan for managing your nerves by:
 PausingDuring the presentation, if you notice that you're speaking too quickly then pause and breathe. This won't look strange - it will appear as though you're giving thought to what you're saying. You can also strategically plan some of your pauses, such as after questions and at the end of sections, because this will give you a chance to calm down and it will also give the audience an opportunity to think and reflect. Pausing will also help you avoid filler words, such as, "um" as well which can make you sound unsure. Build Career Skills OnlineFast-track your career with award-winning courses and realistic practice. Start a Free Trial PracticeIf you're very familiar with the content of your presentation, your audience will perceive you as confident. Practicing tips:
Confident body languageYou'll notice that professional public speakers look relaxed and confident, they talk slowly and make positive body movements. To appear confident:
For more details, read our 8 Elements of Confident Body Language
Grow your confidence with interactive practice exercises, on skills such as public speaking, impromptu speaking, giving feedback, and more. Use your nervous energyIt can be difficult to hide your nerves so another way of dealing with this is to emphasise your emotions. This means conveying the emotions you're explaining/you felt at the time, for example, the disappointment you felt at a failure or the excitement you felt at a finding. The emotion you display will hide your nerves. Speak slowlyWhen you're nervous you may rush through your presentation and finish too quickly. This makes it obvious to the audience that you're nervous, it's probably frustrating for them to listen to and watch, you're not taking the time to connect with them and it's likely that you're making mistakes. Try speaking at a speed that feels uncomfortably slow because it's likely that's the correct speed.
Connect with audience from the startThe first five minutes are vital for engaging the audience and getting them to listen to you. Consider telling a story about a mistake you made or maybe life wasn't going well for you in the past - if relevant to your presentation's aim. People will relate to this as we have all experienced mistakes and failures. The more the audience relates to you, the more likely they will remain engaged which will increase your confidence.
Friendly facesFind a member of the audience that is: engaged, nodding or smiling in each section of the room. When you find yourself becoming uncomfortable you can move your eyes to the friendly face in that section. Identify and challenge your excusesWrite down the thoughts you have when you avoid speaking in a meeting or when you reject delivering a presentation. These thoughts will identify what you're specifically afraid of, such as, worrying the audience will judge you as incompetent. This negative inner dialogue reduces your confidence and makes you think you can't speak in public. Challenge these thoughts by looking at evidence of your successful communication and recognise how unrealistic the thoughts can be. Focus on your messageWhen you're presenting focus on what you're saying and why this message needs to be delivered to the audience. This will keep you connected with your speech and will prevent you from being distracted by, for example, an audience member falling asleep or your evaluation of how the presentation is going. Instead you'll be connecting to the listeners who finding your presentation valuable.
Create a stage personaIt can be tempting to imitate favoured public speakers but it's better to work out what your characteristics as a speaker are and then amplify these. To develop a confident stage persona ask yourself:
HumourMore experienced and confident public speakers use humour in their presentations. The audience will be incredibly engaged if you make them laugh and it lightens the mood which will make you feel more comfortable. But caution must be exercised when using humour because a joke can be misinterpreted and even offend the audience. Only use jokes if you're confident with this technique and it's suitable for the situation. Making fun of yourself is usually a safe way of using humour and it cultivates trust because it's more relatable to the audience.
Be prepared for mistakesMistakes happen all the time but reacting awkwardly can make the audience feel uncomfortable. It's better to laugh at yourself so consider preparing one-liners to fall back on if you do make a mistake. Having this back-up can make you feel more secure. Recognise the positives afterwardsAfter delivering a presentation it's typical of some people to only focus on the negatives of the presentation. By doing this you're ignoring the positives even though there were probably more of these compared to the amount of negatives. Acknowledge these positives and write them down so you can remind yourself in the future and challenge your negative predictions. It's important to accept that you're probably going to be nervous when you present but most people experience this feeling and it doesn't ruin presentations. Have confidence in what you're saying and convert your nerves into something helpful. You won't develop your confidence if you don't push yourself and if you avoid uncomfortable situations. What is confidence in public speaking?Being confidence means you can think straight and managing your thoughts as opposed to your thoughts managing you. Speakers that lack confidence often go off on unrelated tangents, use jargon and unnecessary complex language and their message can lack relevant personal stories.
Why is it important to be confident when speaking?You'll communicate more effectively: Confidence allows you to speak concisely and with clarity. Professionals who communicate with confidence can convey what they want to their clients and co-workers in a clear and efficient manner. Effective communication is critically important for career advancement.
How being a good public speaker affects your confidence?Public speaking can significantly boost your confidence. Overcoming the fears and insecurities that accompany public speaking is empowering. Furthermore, connecting with audiences can be a strong reminder that you have valuable insights and opinions to share with the world.
How can I be a confident speaker?How to Become a Confident Speaker. Introduce Yourself to Everyone. As a newcomer, you may be scared of saying “hi” to people you don't know because of the language barrier. ... . Be Yourself. Authenticity over perfection. ... . Use Humour to Build your Self-Esteem. ... . Practice. ... . Point Out the Elephant in the Room. ... . Know Your Audience.. |
When giving a public speech, a sense of confidence is communicated when the speaker:
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