What is the most likely reason for more firms providing ethics training to employees quizlet?

The principles of conduct governing an individual or a group are referred to as ________.

When someone concludes that something is good or bad, right or wrong, a(n) ________ has been made.

Ethics refers to the ________.

principles of conduct governing an individual or group

Which of the following is a normative statement?

"The benefits offered by the company are exceptional compared to competing companies."

What are the two components of ethical decisions?

morality and normative judgments

Which of the following best describes a normative judgment?

assessment of whether something is good or bad

Which of the following guides the most serious societal behaviors such as murder, stealing, and slander?

According to surveys, which of the following is the most commonly observed unethical behavior in the workplace?

abusive behavior towards workers

What are the two components of organizational justice?

procedural justice and distributive justice

Which component of organizational justice refers to the fairness and justice of a decision's result?

The distributive justice component of organizational justice is best defined as the

fairness of the decision's result

Which component of organizational justice refers to the fairness of a process?

Which of the following best defines procedural justice?

fairness of the process used to make a decision

Based on research into ethical behavior in the workplace, which of the following is a true statement?

Managers significantly influence the ethical behavior of their subordinates.

Which of the following terms refers to the characteristic values, traditions, and behaviors a company's employees share?

Which of the following best defines organizational culture?

characteristic values, traditions, and behaviors a firm's employees share

Which of the following best defines values as they relate to organizational culture?

basic beliefs about what is right or wrong

According to research, which of the following has the greatest impact on work-related ethical decisions?

As a manager, all of the following are methods that you should use to shape the ethical behavior of subordinates EXCEPT ________.

taking credit for others' work

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services." What is the most likely purpose of Johnson & Johnson's ethics code?

clarifying expectations for employees

When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system, they are ________ to encourage ethical behavior.

providing physical support

Which of the following terms refers to a firm without any procedures for diminishing bad behavior?

According to surveys, which of the following is the primary cause of ethical compromises in the work place?

meeting schedule pressures

All of the following are methods used by companies to prevent ethical compromises by employees EXCEPT ________.

penalizing whistleblowers

Which of the following requires companies to declare whether they have a code of conduct

Which of the following memorializes the standards by which the employer expects its employees to adhere?

A selection interview would most likely be considered unfair if a manager ________.

focused on personality issues

What is the most likely reason for more firms providing ethics training to employees?

Federal laws encourage firms to comply with ethics training guidelines.

Which of the following is the most common method of providing ethics training to employees?

distributing copies of company policies

Which of the following supervisory actions is LEAST likely to enhance the perception of fairness?

making more normative than nonnormative statements

Employers can foster perceptions of fairness through all of the following methods EXCEPT ________.

addressing the big picture instead of specific details

Which of the following is the primary element of properly developed disciplinary procedures?

clearly established rules

Which of the following suggests that when a woman fails to act as anticipated, men and women will treat her more harshly than if a man had acted in the same manner

In which organizational document are an organization's rules and regulations usually stated?

Which of the following terms refers to discipline without punishment?

Which of the following is NOT one of the four points of the hot stove rule

Which of the following is NOT one of the four types of privacy violations upheld by courts?

Which of the following involves using fingerprints or iris scans to identify employees?

The business purpose exception to the Electronic Communications Privacy Act permits ________.

employers to monitor communications if they can show a legitimate business reason for doing so

The consent exception to the Electronic Communications Privacy Act permits ________.

employers to monitor employee communications if the employees have given informed consent

Which of the following terms refers to the involuntary termination of an employee's employment with a firm?

Which of the following best defines "termination at will"?

either the employer or the employee can end the employment relationship at anytime

Which of the following is NOT responsible for eroding the strength of the "terminate at will" doctrine?

public relations campaigns

When a court determines that an employee handbook implies an employment contract, the ________ exception of the termination-at-will doctrine has most likely been used.

All of the following are reasonable grounds for dismissal EXCEPT ________.

Tracy is frequently absent from work and almost always late, so her manager has decided to fire her. Which of the following grounds for dismissal will her manager most likely use?

unsatisfactory performance

Dismissal based on unsatisfactory performance is most appropriate if an employee ________.

shows an adverse attitude towards co-workers

Which of the grounds for dismissal is defined as the deliberate and willful violation of the employer's rules and may include stealing and insubordination?

When an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm via its employment application forms, employee manuals, or other promises, ________ has most likely occurred.

A situation is most likely considered gross misconduct if it involves an employee ________.

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

All of the following are examples of insubordination EXCEPT ________.

repeatedly failing to perform tasks

During which of the following is an employee informed of the fact that he or she has been dismissed?

Which of the following terms refers to a systematic process by which a terminated employee is trained and counseled in how to perform a self-appraisal and secure a new position?

Which of the following is conducted with employees who are leaving a firm for the purpose of eliciting information about what is right or wrong with the job and the firm?

Which of the following terms refers to permanently dismissing a relatively large proportion of employees in an attempt to improve productivity and competitiveness?

Which of the following requires that employers of 100 or more employees provide 60 days' notice before starting a layoff of 50 or more people?

Worker Adjustment and Retraining Notification Act

The plant closing law requires that employers ________.

notify employees 60 days before closing a facility

Which of the following is a true statement regarding all layoffs?

Management expects the no-work situation to be temporary.

The New York Stock Exchange recently eliminated all "reporter" jobs at the exchange. Reporters with seniority were able to remain employed by displacing co-workers in lower-level positions. Which of the following most likely occurred?

In bumping and layoff procedures, which of the following factors is most significant in determining which employees will remain employed with a firm?

All of the following are layoff and downsizing alternatives EXCEPT having employees ________.

work overtime hours at regular rates

During a merger and acquisition, it is especially important for managers to be sensitive to employees who are dismissed so that ________.

remaining employees will remain productive and committed

Ethical decisions always involve normative judgments about what is right or wrong.

"You are working on a laptop" is a normative statement.

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees

Procedural justice refers to the fairness of the process by which a decision is made.

Two components of organizational justice are distributive justice and procedural justice.

Many people in the new business development group at GRS&M feel that Blaine was promoted due to her personal friendship with the supervisor rather than a fair review of the qualified employees in the group. This attitude is the result of the employees' perceived procedural justice relative to the decision.

The standards an individual uses to decide what his or her conduct should be are known as common law.

The ethical or unethical influence of a manager on a subordinate tends to be subliminal.

The president of University National Bank in Palo Alto, California has his office on the main floor of the bank just off the lobby, and his door is always open unless he is in a private meeting. This represents a physical manifestation of the company's culture.

Hornblowers use procedural or legal channel to report incidents of unethical behavior to company ethics officers or to legal authorities.

The principal cause of ethical compromises is based on organizational pressure to meet a schedule or some other objective.

The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a code of conduct, and it increases penalties for companies convicted of ethics violations if they have codes of conduct that were not properly enforced.

Unfortunately, employers have no tools for measuring the ethics of an individual during the applicant screening process, so employers do not realize they have hired an unethical person until it is too late.

A firm's ethics code outlines its mission, vision, appraisal system, and hiring policies.

When firms do not deal swiftly and fairly with the unethical behavior of employees, ethical employees feel penalized.

The fair treatment of job applicants by HR managers leads to applicants having favorable opinions about the selection procedure and and the organization

Although clarifying performance standards for employees makes them feel like performance appraisals are fair, involving employees in decision-making has no impact on perceived fairness

The Evil Woman Thesis argues that when a woman doesn't act the way men and other women think she should, they will tend to treat her more harshly than they might if the alleged misdeed was done by a man.

With a system of progressive penalties, the severity of the penalty depends on the offense and the employee's seniority level.

Nonpunitive discipline is discipline involving oral warnings and paid "decision-making leaves of absence."

Nonpunitive discipline attempts to gain short-term compliance from employees, while traditional discipline seeks long-term cooperation.

The four main types of privacy upheld by courts are intrusion, publication of private matters, disclosure of medical records, and appropriation of an employee's name or likeness for commercial purposes.

If an employee conducts a personal phone call at work, the employer can legally eavesdrop and monitor the phone call.

Wrongful discharge occurs when an employee's dismissal does not comply with the law or with the contractual agreement stated or implied by the firm through its employment application forms and employee manuals.

Employers should avoid providing dismissed employees with full explanations of why and how termination decisions were made because such details typically lead the former employees to file wrongful discharge lawsuits

With constructive discharge claims, plaintiffs argue that they quit because their employer made the work situation so intolerable.

Experts recommend scheduling termination interviews for at least thirty minutes to allow plenty of time for outplacement counseling.

The Worker Adjustment and Retraining Notification Act requires employers of 100 or more employees to give 60 days' notice before closing a facility.

Merit is the primary consideration used to determine which employees will remain with a firm and which ones will be dismissed when layoffs are necessary.

Because seniority is usually company wide, an employee in one job can bump or displace an employee in another job, provided the more senior person can do the job without further training