Presentation on theme: "CHAPTER 1 Managing Human Resources"— Presentation transcript: 1 CHAPTER 1 Managing Human Resources Show
2 What Do I Need to Know? (1 of 2) 3 What Do I Need to Know? (2 of 2) 4 Human Resource Management
(HRM) 5
Figure 1.1: Human Resource Management Practices 6 At
companies with effective HRM:
7 Human Capital Human Capital – an organization’s employees described in terms of their: training experience
judgment intelligence relationships insight The concept of “human resource management” implies that employees are resources of the employer. Managers and economists traditionally have seen human resource management as a necessary expense, rather than as a source of value to their organizations. However, research has demonstrated that HRM practices can be valuable.
8 Figure 1.2: Impact of Human Resource Management
9 HRM and Sustainable Competitive Advantage
10 At Southwest Airlines, the company’s focus is on keeping employees loyal, motivated, trained, and compensated. In turn, there is a low turnover rate
and a high rate of customer satisfaction. 11 High-Performance Work System 12 Table 1.1: Responsibilities of HR Departments
13 Analyzing and Designing Jobs 14 Recruiting and Hiring Employees
15 Table 1.2: Top 10 Qualities Employers Seek in Job Candidates 16 Training and Developing Employees
17 Managing Performance Performance Management – The process of ensuring
that employees’ activities and outputs match the organization’s goals. The human resource department may be responsible for developing or obtaining questionnaires and other devices for measuring performance. Managing human resources includes keeping track of how well employees are performing relative to objectives such as job descriptions and goals for for a particular position.
18 Planning and Administering Pay and Benefits
19 Maintaining Positive Employee Relations 20 Establishing and Administering Personnel Policies 21 Ensuring Compliance with Labor Laws
22 Supporting the Organization’s Strategy 23 Figure 1.3: Skills of HRM Professionals 24 Figure 1.4: Supervisors’ Involvement in HRM
25 Ethics in Human Resource Management 26 Employee Rights Right of free consent Right of privacy
27 Ethical companies act according to four principles: 28 Figure 1.5: Standards for Identifying Ethical
Practices 29
Standards for Identifying Ethical Human Resource Management Practices 30 Summary
Human resource management (HRM) consists of an organization’s “people practices” the policies, practices, and systems that influence employees’ behavior, attitudes, and performance. HRM influences who works for the organization and how those people work. HR departments have responsibility for a variety of functions related to acquiring and managing employees.
31 Summary (continued) HR management requires substantial human relations skills, including skill in: communicating
negotiating team development HR professionals also need: decision-making skills leadership skills technical skills
32 Summary (continued) Non-HR managers must be familiar with the basics of HRM and their own role with
regard to managing human resources. Supervisors typically have responsibilities related to all the HR functions. HR professionals should make decisions consistent with sound ethical principles. 33 Summary
(continued) The decisions of HR professionals should: What are the important elements required for effective human resource?Recruitment & selection, performance management, learning & development, succession planning, compensation and benefits, Human Resources Information Systems, and HR data and analytics are considered cornerstones of effective HRM.
What is the most important component of human resource management?The most important aspect of HR is still people. The main function of any HR department is to find, attract and retain the best people for the available positions in your business.
What are the three most important aspects of human resource management?The responsibilities of a human resource manager fall into three major areas: staffing, employee compensation and benefits, and defining/designing work. Essentially, the purpose of HRM is to maximize the productivity of an organization by optimizing the effectiveness of its employees.
In what two ways do human resource professionals maintain positive employee relations quizlet?In what two ways do human resource professionals maintain positive employee relations? This competency involves using HR technology, applying policies and procedures, and keeping up-to-date on HR laws.
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