What could you install in a laptop that did not have wireless capabilities so you can connect to the guest WiFi?

If you have trouble connecting your Chromebook to the internet, try the steps below. Test your Chromebook after each step to check if the problem is fixed.

If you still have trouble after you try these steps, contact your Chromebook manufacturer.

Can't connect to Wi-Fi

  1. Make sure Wi-Fi is on.
  2. Check that the network you want to connect to works with your Chromebook.

Can't connect to other networks

Problems connecting to wired networks

  • Make sure your Chromebook is connected to the router with a working Ethernet cable or USB adapter.
  • At the bottom right, select the time. If your Chromebook is connected properly, you'll see Connected to Ethernet 
    What could you install in a laptop that did not have wireless capabilities so you can connect to the guest WiFi?
    .
  • Try connecting a different computer to the router. If it connects properly, you might need a different cable or USB Ethernet adapter.

Problems connecting to mobile networks (US)

  1. Make sure your Chromebook can connect to mobile networks, and that your connection is on.
  2. Restart your Chromebook.
  3. Make sure the T-Mobile or Verizon Wireless network is turned on. Call your mobile carrier if you have problems connecting.

You can also try switching mobile carriers:

  1. Sign in to your Chromebook as a guest.
  2. Press Ctrl + Alt + t to open a terminal window.
  3. Type this command: modem_set_carrier Generic UMTS
  4. Press Enter.
  5. Type exit and press Enter again. 
  6. Turn off the Chromebook.
  7. Insert a SIM card from a different mobile carrier.
  8. Turn on the Chromebook.

To switch back to Verizon, open a terminal window and type this command:

modem_set_carrier Verizon Wireless

To switch back to T-Mobile, open a terminal window and type this command:

modem_set_carrier T-Mobile

Problems connecting to mobile networks (outside the US)

  1. Make sure your Chromebook can connect to mobile networks, and that your connection is on.
  2. Restart your Chromebook.
  3. Check that your SIM is activated. If you're still having problems, contact your carrier.
  4. You might need a PIN to unlock the SIM card. If you don't know the PIN, call your carrier or use mobile data roaming.

Problems connecting to captive portal networks that require sign-in

Your device may have issues connecting to the internet if the network you’re on requires you to sign in and accept an agreement to use the internet. This agreement is known as a captive portal sign-in page.

  • Locate the network sign-in page: Browse http:// websites like http://www.gstatic.com/generate_204 that the network might redirect to its landing page.
    • Tips:
    • Enter URLs that begin with "http://" (not "https").
    • Use a private window (Ctrl Shift n) if allowed by your administrator.
    • Turn off extensions: If you can't find the network sign-in page, turn off any extensions that you’ve installed on Chrome. Learn how to uninstall extensions. 
    • If you’re able to complete the sign-in but still can’t get online:
      • Disconnect and reconnect to the network.
      • Use your phone or another device to check if you can connect to the network.If you can’t sign in from another device, there could be an issue with the network.
      • Ask the owner of the network if the network offers internet access.

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Wi-Fi hotspots in coffee shops, libraries, airports, hotels, universities, and other public places are convenient, but often they’re not secure. If you connect to a Wi-Fi network and send information through websites or mobile apps, someone else might be able to see it. Here are some ways to safely use public Wi-Fi when you’re out and about.

  • Public Wi-Fi Isn’t Secure
  • Ways To Encrypt Your Information
  • Protect Your Information When You Use Public Wi-Fi

Public Wi-Fi Isn’t Secure

When you’re at home, you can take steps to keep your home wireless network secure — like using a strong router password, limiting what devices can get onto your network, and turning on encryption, which scrambles the information you send over the internet into a code that can’t be read by others. But when you’re using your favorite coffee shop’s Wi-Fi, there’s not a lot you can do to control its network security.

Why does it matter? If the network isn’t secure, and you log into an unencrypted site — or a site that uses encryption only on the sign-in page — other users on the network can see what you see and send. They could hijack your session and log in as you. New hacking tools — available for free online — make this easy, even for users with limited technical know-how. Your personal information, private documents, contacts, family photos, and even your login credentials could be up for grabs.

A scammer also could use your account to impersonate you and scam people onyour contact lists, or test your usernames and passwords on other websites — including sites that store your financial information. If a scammer gets your personal or financial information, they could steal your identity.

When you sign on to public Wi-Fi, you may also be sharing your data with the companies providing the Wi-Fi. Many public Wi-Fi networks such as in airports and hotels will also prompt you to install a “digital certificate” to use their internet. They may do this to scan your traffic for malware — but this also allows them to read your traffic, even if it’s to a site using https (which encrypts information). 

But there are steps you can take to protect your information, even in public.

Ways To Encrypt Your Information

 While there isn’t much you can do to make a public Wi-Fi network more secure, you can do some things to help keep your data secure on public Wi-Fi:

  • Connect to websites securely. If you see https in the web address, you have a secure connection to the website. But using https does not mean a website is legit. Scammers know how to encrypt sites, too. They know that people assume https means a website is safe — so they’ve started adding it to their websites, as well. So your data is encrypted on its way to the site, but it won’t be safe from scammers operating that site.
  • Consider using a VPN app. Some virtual private networks, known as VPNs, offer encryption. Learn more about VPN apps and what to know before you download one.
  • Use your mobile data. Your mobile data is usually encrypted. If you’re on the go, don’t have the option of using a secure website, and have no VPN encryption, consider using your mobile data instead of Wi-Fi. This is a good option when you’re putting personal information into apps, since it can be hard to know if they’re encrypted.

Protect Your Information When You Use Public Wi-Fi

Here are some other ways you can protect your information when you’re using public Wi-Fi:

  • Don’t access your personal or financial information. Always assume a public Wi-Fi network isn’t secure.
  • Log in or send personal information only to websites you know are fully encrypted. To be secure, your entire visit to each site should be encrypted (meaning that the URL starts with https) — from the time you log in to the site until you log out. If you think you’re logged in to an encrypted site but find yourself on an unencrypted page, log out right away.
  • Don’t stay permanently signed in to accounts. When you’ve finished using an account, log out.
  • Don’t use the same password on different websites. It could give someone who gains access to one of your accounts access to many of your accounts.
  • Pay attention to warnings. Many web browsers alert you before you visit a scammy website or download malicious programs. Don’t ignore those warnings. Also keep your browser and security software up to date.
  • Change your device’s settings so it doesn’t automatically connect to nearby Wi-Fi. That way, you have more control over when and how you use public Wi-Fi.
  • Install browser add-ons or plug-ins that can help. For example, Force-TLS and HTTPS-Everywhere are free Firefox add-ons that force the browser to use encryption on popular websites that usually aren’t encrypted. But they still don’t protect you on all websites. Look for https in the URL to know a site is encrypted.

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