A new patient requires more time for an appointment than an established patient

Before you start

• Appointment schedules are a premium feature available to Google Workspace Individual subscribers.
• If you use a work or school Google Calendar account, use either appointment slots or appointment schedules.
• Business Starter accounts don’t have access to appointment schedules. 
• To set up appointment schedules, you must use a computer.

Create an appointment schedule

1. On a computer, open Google Calendar.
2. At the top left, click Create
   
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3. Click Appointment schedule.
4. Enter a title.
   • The title is visible to anyone who has the link to your booking page.
   • The title appears on your calendar for schedules and bookings.
5. Set your appointment duration.
   • To set a custom duration, next to “30 minutes,” click the Down arrow
     
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   • Appointments must be at least 15 minutes long.
6. Set the date and time of your appointments.
   • You can set up a one-time appointment or a recurring schedule.
7. To set how far in advance appointments can be booked, next to “Scheduling window,” click the Down arrow
   
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   • By default, someone can book an appointment with you anywhere from 12 hours to 60 days in advance.
8. Click Next.
9. Optional: You can change your photo, set where the meeting takes place, and more. Learn how to edit your appointment schedule.
10. After you edit your appointment schedule, click Save.

Tips:

• To create an appointment schedule, you can also click any time on your calendar that doesn't already have an event scheduled. In the window that appears, click Appointment schedule
  
  Create a new appointment schedule or Add availability to an existing schedule.
• Google Calendar avoids schedule conflicts. If you RSVP “Yes” or “Maybe” to an event in Google Calendar, that block of time won’t appear as free on your booking page.
• New appointments appear on your primary calendar.

Edit your appointment schedule

You can edit certain fields on your appointment schedule.

Change your photo & name

Set the appointment location

You can let guests know where an appointment takes place.

1. Follow steps 1-7 in create an appointment schedule, or open an existing appointment schedule.
2. At the bottom right, click Next.
3. To set a meeting location, under “Location and conferencing,” click Choose a location
   
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4. Choose a location option:
   • Google Meet video conferencing
   • In-person meeting
   • Phone call
   • None / to be specified later
5. To save your appointment schedule, at the bottom right, click Save.

Tip: To use a third-party video calling service, click None / to be specified later. After someone books an appointment, edit the event to add the video meeting info. Installation of a Google Workspace Marketplace add-on is recommended.

Add a description

You can enter more details about your service or event in the event description.

1. Follow steps 1-7 in create an appointment schedule, or open an existing appointment schedule.
2. At the bottom right, click Next.
3. Under “Description,” enter details about your service or event.
4. To save your appointment schedule, at the bottom right, click Save.

Tip: Descriptions appear on your booking page, in confirmation emails, and in event descriptions on Google Calendar.

Edit the booking form

You can add fields for your attendees to fill out to the booking form.

Important: People who book appointments with you must enter their names and email addresses in the booking form.

To add a phone number field:

To add a custom text field:

Edit reminder emails

To set the time in advance that you want email reminders to send:

1. Follow steps 1-7 in create an appointment schedule, or open an existing appointment schedule.
2. At the bottom right, click Next.
3. Click Booking confirmations and reminders
   
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4. Below “Email reminder,” click the Down arrow
   
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5. Choose when you want the attendee to receive an email reminder.
6. To save the reminder time, click Done.
7. To save your appointment schedule, at the bottom right, click Save.

Tip: You can set unlimited reminders. You can’t edit text in the reminder emails.

To choose not to send an email reminder to the attendee before their appointment:

1. Follow steps 1-7 in create an appointment schedule, or open an existing appointment schedule.
2. At the bottom right, click Next.
3. Click Booking confirmations and reminders
   
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4. Next to “Email reminder,” uncheck the box.

How your appointment schedule syncs with your calendar

Your appointment schedule syncs automatically with Google Calendar.

• Your appointment schedule and booked appointments automatically appear on your calendar.
• By default, schedule conflicts for events to which you responded "Yes" or "Maybe" are avoided.
• Your booking page availability automatically updates to avoid conflicts with other events on your primary calendar.

How appointment schedule visibility works

• If you share your calendar with others, they can't view your appointment schedule.
• Anyone with your booking page link can view the times you’re available.
• If you share your booking page, but not your calendar, others can’t view events on your calendar.

Related resources

• Customize your appointment booking page
• Sign up for a Google Workspace Individual account
• Learn about Google Workspace Individual

• Customize your appointment availability

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