Organizational Behavior
Chapter 3
Perceiving ourselves and others in organizations
Self-concept: an individual’s self-beliefs and self-evaluations.
Defined at three levels:
- Individual
- Relational
- Collective
Specifically, we view ourselves in terms of our personal traits (individual), connections to friends and coworkers (relational)and memberships in entities (collective).
Self-concept complexity, consistency and clarity
An individual’s self-concept can be described by three characteristics
- Complexity
The number of distinct and important roles or identities that people perceive about themselves
Self-expansion: increase complexity
Also the separation of those identities
Although everyone has multiple selves, only some of those identities dominate their attention at one time. - Consistency
High consistency exist when the individual’s identities require similar personality traits, values, and other tributes.
Depends on how closely the person’s identities require personal attributes that are similar to his or her actual attributes. - Clarity
The degree to which a person’s self-concept is clear, confidently defined and stable.
When we are confident about who we are, can describe our important identities to others, and provide the same description of ourselves across time.
Clarity increases with age and is clearer when a person’s multiple selves have higher consistency.
Effects of self-concept characteristics on well-being and behavior
People tend to have better psychological well-being when they have fairly distinct multiple selves (complexity), that are well established (clarity) and require similar personal attributes that are compatible with the individual’s character (consistency).
Self-concept complexity protects our self-esteem when some roles are threatened or damaged.
People tend to have better well-being when their multiple selves are in harmony with each other with the individual’s personality and values.
Also
increases with clarity.
Self-concept has opposing effects on individual behavior and performance.
Employees with complex identities tend to have more adaptive decision making and performance.
Self-concept complexity
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