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Terms in this set (56)
The process through which organizations make decisions about who will or will not be allowed to join the organization is called _____.
Personnel selection
The characteristic of a measurement that indicates how little it is affected by irregularities and error is called _____
reliability
According to the federal government, what is NOT an acceptable way of measuring validity when it comes to employee selection procedures?
correlation validity
Criterion-related validity relies on a substantial correlation between _____ and job performance scores.
test scores
Which type of validation relates test scores of all applicants to their future performance?
predictive
Which steps are typically included in the personnel selection process?
- Check references.
- Review work samples.
- Interview candidates.
- Screen applications.
- Review progress.
- Check references.
-
Review work samples.
- Interview candidates.
- Screen applications.
A test is administered to people who currently hold a job, and their scores are then compared to existing measures of job performance. This is an example of _____________ validation.
Concurrent
Correlation coefficients are used when determining the ____ of a personnel selection tool.
reliability
When Linda applies for a job that will involve a great deal of word processing, she is asked to demonstrate her skills by typing several pages of text. The test has ______ validity for that specific job.
Content
Why should a company proceed with care when setting up a personnel selection process?
- To comply
with employment laws
- To use fair employment practices
- To identify the best candidates for employment
- To prevent rejected applicants from realizing why they were not chosen
- To comply with employment laws
- To use fair employment practices
- To identify the best candidates for employment
While setting up her company's personnel selection process, Victoria determines that there is consistency between a high score on a test called "clerical ability" and a high level of intelligence. The test is measuring __________ validity.
construct
While setting up a personnel selection process, Marla graphs the performance of her current employees against several factors: college GPA, personality, intelligence, and appearance. The correlation coefficients are: GPA .20, personality .60, intelligence .80, and appearance .30. Which factor should carry the most weight as Marla considers applicants applying for positions in her company?
Intelligence
When an employee selection method applies not only to the conditions in which it was originally developed but also to other organizations and applicants, the method is said to be ______.
generalizable
The extent to which the selection method provides economic value greater than its cost is called _______.
utility
Kaycee is the current assistant manager of marketing. The personnel department has asked her to take a test relating to her position. Her scores will then be compared to existing measures of performance for the position. Which type of validity measure does this demonstrate?
concurrent
What question is NOT permissible to ask in job interviews?
- Have you ever been convicted of a crime?
- How would you feel about working for someone younger than you?
- What schools have you attended?
- Can you meet the job requirements to travel overnight several times a month?
- How would you feel about working for someone younger than you?
During a job interview for a road construction company, Matthew was asked to operate one of the bulldozers in an actual work environment, and the interviewer observed how he handled the situation. The test had _____ validity for that job.
content
Which information is not typically included on a job application?
- Applicant's marital status
- Applicant's educational
background
- Applicant's signature
- Applicant's work experience
- Applicant's marital status
A construct validity test could be used to measure which aspect of a job candidate?
intelligence and leadership ability
Employers tend to decide against job applicants whose résumés _____.
are sloppy and contain many mistakes
Isabelle stated that the cost of interviewing three candidates in person could be minimized if they conducted the first interview on the phone instead of face-to-face. Isabelle is discussing the _____ of the selection method.
utility
What is the downside to job references?
They can be a biased source of information.
What type of law affects the kinds of information an organization may gather on application forms and in interviews?
Equal employment opportunity law
What two types of background checks are acceptable for an employer to use?
- Criminal history
- Family lineage
- Psychological tracking
- Employment references
- Criminal history
- Employment references
Reviewing application forms helps HR personnel...
identify which candidates meet minimum requirements for education and experience
Which type of employment test measures the level of knowledge, skills, and abilities that a person already possesses?
Achievement test
What is the most common way job applicants introduce themselves to a potential employer?
Submit a résumé to the company.
Whom should job applicants list as references on application forms?
People who can vouch for their abilities.
Dara noticed that a job applicant worked at a company where Dara was previously employed. She called the company to obtain more information on the applicant and discovered that the applicant hadn't worked there at all. What type of background check did Dara perform?
employment history
Which type of employment test gauges how well a person can master or learn new skills or abilities?
Aptitude test
What is NOT evaluated as part of a physical ability test?
Mental acuity
To evaluate four managerial job candidates, Rachel had them participate in a simulated work environment. It included meeting with subordinates, responding to phone calls and emails, and other typical activities in the work day. This is an example of a(n) _____ test.
in-basket test
What are the big five personality traits?
1. extraversion
2. adjustment
3. agreeableness
4. conscientiousness
5. Inquisitiveness
What type of employment test focuses on an applicant's mental abilities?
Cognitive ability test
What general rules should an employer use when administering a drug test to job applicants?
- Provide the applicant with a copy of the test report.
- Use drug testing for jobs that involve safety hazards.
In a _____ interview, the interviewer chooses the questions in reaction to the candidate's answers to a previous question.
nondirective
Kelly is a writer and she is applying for a job at a fashion magazine. Which type of material would Kelly most likely need to submit to the employer?
work samples
What type of job selection interview uses a predetermined set of questions for the interviewer to ask?
structured
An interviewer describes a scenario that is likely to occur on the job and asks candidates how they would respond. This is called a(n) _____________ interview.
situational
A behavior description interview is a type of _______________(structured/nondirective) interview.
structured
Which employer is administering a drug test correctly?
- Justin had all of the applicants wait in a room together, tested
them one at a time, and then told the entire group who passed and who failed.
- Tonya did not allow a retest after Kyle complained that someone had tampered with his drug test results.
- Angela administered the drug test to all applicants for the position, then mailed each a copy of their individual results.
- Robert administered the drug test to only one of the applicants, because that one seemed suspicious.
- Angela administered the drug test to all applicants for the position, then mailed each a copy of their individual results.
What type of personnel selection interview gives candidates the opportunity to witness how people in the organization interact with each other?
panel
Rather than follow a predetermined list of questions, Rafael found it easier to come up with his questions based on how the applicants responded to the previous question. This is a type of _____ interview.
nondirective
HR staff should keep job interviews narrow, structured, and ____
standardized
Ross was told that he could ask the job candidate only the questions from the list he was provided. He is conducting a _____ interview.
structured
What elements should be included at the end of an interview?
- A thank you to the candidate
- Information about what the candidate should expect next
What type of interview might predict job performance most accurately?
Situational
After Corinne was hired, the HR manager told her that she had "passed all the tests" to get the job. She had made it through the resume review, interviews with office staff, and skills testing. What type of employee selection process does this represent?
multiple-hurdle model
Jonathan noticed that Eva had handled bankruptcy claims in her previous job. During the interview, he asked how she had worked with clients during the bankruptcy process. This is an example of a _____ interview.
Behavior description
Marta decided to hire Nazir for the job of financial analyst because even though his people skills tested somewhat low, he more than made up for it through his technical skills. This is an example of a _________________ (multiple-hurdle/compensatory) model.
Compensatory
For her third interview with a state government office, Cassandra met with the human resource director, the manager of the accounting department, and the chief financial officer. This is an example of a _____ interview.
Panel
Talking face to face with job candidates can provide evidence of communication and _____ skills.
interpersonal
After receiving a job offer, what details might certain candidates need to negotiate with the organization before accepting the offer?
- Job responsibilities
- Benefits
- Supervisor
- Rate of pay
- Benefits
- Rate of pay
Which of the following are components of a well-planned interview?
- limited by time
- subjective
- standardized
- comfortable
for the participant
- standardized
- comfortable for the participant
What model is used to gradually thin out the pool of candidates for a specific job?
The multiple-hurdle model
When a company offers a job to someone who has completed the personnel selection process, what information should be included in the offer?
-
Salaries of co-workers
- Starting date
- Job responsibilities
- Work schedule
- Starting date
- Job responsibilities
- Work schedule
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