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Which of the following represent the four main DSS analysis techniques outlined in the chapter?
a. workflow analysis, sensitivity analysis, growth analysis, organizational analysis
b. what-if analysis, sensitivity analysis, goal-seeking analysis, optimization analysis
c. what-if analysis, structured analysis, goal-seeking analysis, optimization analysis
d. what-if analysis, sensitivity analysis, growth analysis, organizational
analysis
What are the four most common Business 2.0 characteristics?
Select one:
a. content sharing through open source, specialty-contributed content only, collaboration inside the community, specialized collaboration
b. consumer sharing through open systems, company-contributed content, collaboration inside the organization, collaboration throughout the organization
c. content sharing, user-contributed content, collaboration competition elimination, web browser organization
d. content sharing through open source, user-contributed content, collaboration inside the organization, collaboration outside the organization
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Terms in this set (36)
Web 2.0 (Business 2.0)
collaboration, sharing, free. user participation and formation of communities that contribute to content.
Open System
nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or inter-operate with the system
Source Code
Contains instructions written by a programmer specifying the actions to be performed by computer software
Open source
Refers to any software whose source code is made available free for any third party to review and modify
User-contributed (user-generated) content
Created and updated by many users for many users. Flickr, Wikipedia, YouTube
Reputation system
One of the most popular forms of user-generated content where buyers post feedback on sellers.
Collaboration system
a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information.
Collective intelligence
Collaborating and tapping into the core knowledge of all employees, partners, and customers.
Knowledge Management (KM)
The most common form of collective intelligence found inside an organization. Involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.
Knowledge Management System (KMS)
Supports the caturing, organization, and dissemination of knowledge throughout an organization.
Explicit Knowledge
Consists of anything that can be documented, archived and codified, often with the help of IT.
Tacit Knowledge
Knowledge contained in people's heads.
Crowdsourcing
The wisdom of the crowd
Asynchronous Communications
Communication such as email in which the message and the response do not occur at the same time
Synchronous Communication
Communications that occur at the same time such as IM chat (live)
Social Media
Refers to websites that rely on user participation and user-contributed content.
Social Network
An application that connects people by matching profile information
Social Networking
The practice of expanding your business and/or social contacts by constructing a personal network
Social networking analysis (SNA)
Maps group contacts (personal and professional) identifying who knows each other and who works together. It can also identify key experts with specific knowledge such as how to solve a complicated programming problem or launch a new product.
Tags
Specific keywords or phrases incorporate into website content for means of classification or taxonomy.
Social tagging
Describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation, filtering, or search.
Folksonomy
Similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.
Website bookmark
Locally stored URL or the address of a file or Internet page saved as a shortcut
Social bookmarking
Allows users to share, organize, search, and manage bookmarks. Del.icio.us, StumpleUpon, etc.
Blog (or web log)
Online journal that allows users to post their own comments, graphics, and video.
Microblogging
The practice of sending brief posts (140-200 characters) to a personal blog, either publicly or to a private group of subscribers who can read the posts as IMs or as text message. Main advantage os microblogging is that posts can be submitted by a variety of means.
Real Simple Syndication (RSS)
A web format used to publish frequently updated works, such as blogs, news headlines, audio, and video, in a standardized format.
Wiki
A type of collaborative web page that allows users to add, remove, and change the content, which can easily be organized and reorganized as required.
Network effect
Describes how products in a network increase in value to users as the number of users increases
Mashup
A website or web application that uses content from more than one source to create a completely new product or service. Web version: mix map data, photos, video, news feeds, blog entries, and so on to create content with new purpose.
Application Programming Interface (API)
Set of routines, protocols, and tools for building software applications.
Mashup Editors
What You See is What You Get tools (WYSIWYG). Drag and drop data points into web application.
Challenges of Business 2.0
Technology Dependency
Information Vandalism
Violations of Copyright and Plagiarism
Semantic Web
Described by Tim Berners-Lee (one of WWW founders) as one of the components of Web 3.0 that describes things ina way that computers can understand.
Egovernment
Involves the use of strategies and technologies to transform government(s) by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer and all branches of government (FirstGov.gov)
Mobile Business (mbusiness or mcommerce)
The ability to purchase goods and services through a wireless internet-enabled device.
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